Search &/or Print the WIOA Policy Manual

Table of Contents

Chapter 1) Administration and Governance

Chapter 2) The One-Stop (Job Center) Delivery System

  • 2.1 Comprehensive Job Center Requirements and Standards of Service
  • 2.2 One-Stop Delivery System
  • 2.3 Structure of the One-Stop Delivery System
  • 2.4 Memorandum of Understanding (MOU) for the One-Stop Delivery System
  • 2.5 One-Stop Operators (OSO)
  • 2.6 Job Center Branding

Chapter 3) Program Funding and Grants Management

  • 3.1 WIOA Allocation Process
  • 3.2 Modification of Grants
  • 3.3 Transfer of Funds
  • 3.4 Termination of Grants
  • 3.5 Grant Closeout

Chapter 4) Fiscal Management

  • 4.1 Access, Retention and Custodial Requirement for Records
  • 4.2 Standards for Financial Management System
  • 4.3 Reporting Requirements
  • 4.4 Cash Management and Invoicing Standards
  • 4.5 Cost Categories and Allowable Activities
  • 4.6 Program Income
  • 4.7 Sub grantee Monitoring
  • 4.8 Procurement Standards
  • 4.9 Property Management Standards
  • 4.10 Audit and Audit Resolutions
  • 4.11 Debt and Debt Collection
  • 4.12 General Principles Affecting Allow ability of Costs
  • 4.13 Allocation of Joint Costs
  • 4.14 Cost Allocation or Indirect Cost Rates
  • 4.15 Leverage Funds

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals

Chapter 7) Individual Training Accounts and Eligible Training Programs



Chapter 8) Adult and Dislocated Worker Programs

  • 8.1 Introduction and Overview
  • 8.2 Eligibility
  • 8.3 Program Design
  • 8.4 Career Services
  • 8.5 Training Services
    • 8.5.1 Eligibility
    • 8.5.2 Credentials
    • 8.5.3 Informed Choice
    • 8.5.4 Coordination of Funds
    • 8.5.5 Recovery of Costs
    • 8.5.6 Expenditure Requirement
    • 8.5.7 Career Pathways
    • 8.5.8 Accelerated Licensure for Vets
    • 8.5.9 Training vs. Individualized Career Service
    • 8.5.10 Methods of Funding Training
    • 8.5.11 Types of Training
  • 8.6 Supportive Services
  • 8.7 Program Exit
  • 8.8 Follow-up Services
  • 8.9 National Dislocated Worker Grants

Chapter 9) Rapid Response

Chapter 10) Youth and Young Adult Program

Chapter 12) File Documentation

  • 12.1 Opening and Closing Services
  • 12.2 Case Notes

WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.9 Determining Successful State Performance

Last revision: August 7, 2017

WIOA State performance is determined by assessing the performance of each of the core programs using these three criteria.1

The table below shows the relationship between the Individual Indicator Scores, Overall State Program Scores and Overall State Indicator Scores.

Table 11.9.1: Relationship of scores.
  Unsubsidized Employment 2nd Quarter Unsubsidized Employment 4th Quarter Median Earnings Credential Attainment Rate Measurable Skill Gain Employer Measure Overall Program Scores
T1 Adult Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Overall State Program Score
T1 Dislocated Worker Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Overall State Program Score
T1 Youth Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Overall State Program Score
T2 Adult Education Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Overall State Program Score
T3 Wagner Peyser Individual Indicator Score Individual Indicator Score Individual Indicator Score     Overall State Program Score
T4 Vocational Rehabilitation Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Individual Indicator Score Overall State Program Score
Overall Indicator Scores Overall State Indicator Score Overall State Indicator Score Overall State Indicator Score Overall State Indicator Score Overall State Indicator Score Overall State Indicator Score  

The table below demonstrates the calculation of the individual indicator score. The adjusted level of performance was set at 50% of participants being employed in the 2nd quarter after exit and the actual level of performance was reported to be 40% of participants who were employed in the 2nd quarter after exit. With this information, the individual indicator score is calculated to be 80% (since 50% was the goal but only 40% was achieved; 40÷50 x 100 = 80 achievement rate).

Table 11.9.2: Calculation of the individual indicator score.
Indicator Adjusted Level of Performance Actual Level of Performance Achievement Rate
Employment 2nd Quarter After Exit 50% 40% 80%

A performance failure occurs when:

  1. Any overall State program score or overall State indicator score falls below 90% for the program year or
  2. Any of the States' individual indicator scores fall below 50% for the program year.

In this example, the Title I Adult Overall Program Score is 83. This is less than 90 and demonstrates failure to meet state levels of performance.

Table 11.9.3: Example of performance calculations during program year in the future.
  Unsubsidized Employment 2nd Quarter Unsubsidized Employment 4th Quarter Median Earnings Credential Attainment Rate Measurable Skill Gain Employer Measure Overall State Program Scores
T1 Adult 78% 69% 88% 81% 82% 100% 83%
T1 Dislocated Worker 95% 95% 95% 95% 100% 96.7%
T1 Youth 100% 100% 100% 100% 100% 100%
T2 Adult Education 100% 100% 100% 92% 100% 98.7%
T3 Wagner Peyser 100% 92% 100%     98%
T4 Vocational Rehabilitation 100% 100% 100% 100% 91% 98.5%
Overall State Indicator Scores 95.5% 92.7% 97.2% 93.6% 94.6% 100%  



Individual Indicator Score

The individual indicator score, which is expressed as the percent achieved, compares the actual results achieved by each core program on each of the individual primary indicators to the adjusted levels of performance for each of the program's primary indicators of performance.



Overall State Program Score

The overall State program score, which is expressed as the percent achieved, compares the actual results achieved by a core program on the primary indicators of performance for that core program. The average of the percentages achieved of the adjusted level of performance for each of the primary indicators by a core program will constitute the overall State program score.



Overall State Indicator Score

The overall State indicator score which is expressed as the percent achieved, compares the actual results achieved on a primary indicator of performance by all core programs in a State to the adjusted levels of performance for that primary indicator.

Email DWD DWD Photo Gallery DWD on Twitter DWD on Facebook DWD on YouTube DWD on LinkedIn DWD RSS Feed

A proud partner of the network