About the Department of Workforce Development

DWD Mission & Vision

Mission: Advancing Wisconsin's economy and business climate by empowering and supporting the workforce.

Vision: Building the workforce to move Wisconsin forward.

The Wisconsin Department of Workforce Development (DWD) is a state agency charged with building and strengthening Wisconsin's workforce in the 21st century and beyond.

The Department's primary responsibilities include providing job services, training and employment assistance to people looking for work, at the same time as it works with employers on finding the necessary workers to fill current job openings.

Under the DWD umbrella, a wide variety of employment programs can be found which range from securing jobs for people with disabilities, assisting former welfare recipients as they make a transition into work, promoting employment in the state through Wisconsin Job Centers, linking youth with jobs of tomorrow, protecting and enforcing worker's rights, processing unemployment claims and ensuring workers compensation claims are paid in accordance with the law.

There are six divisions with the Department which is headed by a Secretary appointed by the Governor.

DWD Divisions:


Caleb Frostman - Secretary
Email Secretary Frostman | View Secretary Frostman's Bio

JoAnna Richard - Deputy Secretary
Email Deputy Secretary Richard | View Deputy Secretary Richard's Bio

Danielle Williams - Assistant Deputy Secretary
Email Assistant Deputy Secretary Williams | View Assistant Deputy Secretary Williams's Bio


Chytania Brown - Administrator
The Division of Employment & Training develops and maintains employment-focused programs that enable employers to hire and retain the workforce they need and that provide individuals and families with services that enable them to achieve financial well being as members of Wisconsin's workforce. It delivers services through public-private partnerships and a statewide network of Job Centers.


Jesús Villa - Administrator
Administers laws prohibiting discrimination in employment, housing and public accommodations, and the state’s family and medical leave law. Enforces laws pertaining to minimum wage, overtime pay, timely payment of wages, employment of minors, and notification of business closings or mass layoffs. Also sets and enforces prevailing wage rates that must be paid on state and municipal construction projects.


Lynda Jarstad - Administrator
Provides various administrative support services to the program divisions.


Mark Reihl - Administrator
Collects employer payroll taxes, pays benefits to eligible unemployed workers, adjudicates disputes, detects fraud; collects benefit overpayments, and administers the New Hire Reporting program.


Delora Newton - Administrator
A federal/state program designed to obtain, maintain, and improve employment for people with disabilities by working with VR consumers, employers, and other partners.


Steven Peters - Administrator
Ensures the prompt payment of benefits by private insurance companies and self-insured employers to workers who sustain work-related injuries or illnesses, resolves appeals regarding claims.

Office Location

201 E. Washington Avenue, Madison WI 53703

P.O. Box 7946, Madison, WI 53707-7946

(608) 266-3131

(608) 266-1784

Need help finding DWD? Driving directions, downtown Madison map and building access information.

DWD Related Agencies

Veterans' Employment and Training Service (US Dept. of Labor)
P.O. BOX 8310
Madison, WI 53708

(608) 266-3110

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