WIOA Title I-A & I-B Policy & Procedure Manual
Ch.2) The One-Stop (Job Center) Delivery System

2.1 Vision

Effective date: August 1, 2020

As envisioned by WIOA, Wisconsin's publicly funded workforce system is quality-focused, employer-driven, customer-centered, and tailored to meet the needs of regional economies.1

DWD-DET envisions an integrated system in which all partners leverage available funding, cross-train staff, and cooperatively provide shared services to reduce duplication of services, eliminate inefficiencies, and maximize the quality of the customer experience.2