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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals

Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation

WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.18 Pay For Performance

Effective date: August 7, 2017

WIOA authorizes Local WDBs to utilize pay-for-performance contract strategies with its service providers.

Pay-for-Performance Strategy

This is a specific type of performance – based contract strategy that has four distinct characteristics:

Pay-for-Performance Contract

A type of performance based contract that a local WDB can be entered with eligible service providers to serve targeted populations for Adult/Dislocated Worker Training Services 2 and Youth Activities. 3



State DWD

Local Workforce Development Boards

When a Local WDB uses Pay-for Performance strategies, the board must:

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