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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals

Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation

WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.1 Overview

Effective date: August 7, 2017

The Workforce Innovation and Opportunity Act (WIOA) 1 performance accountability system was established in Sec. 116 and became effective July 1, 2016. This chapter covers the primary indicators of performance, methods for setting adjusted levels of performance, state, local performance reports, evaluations of state programs, pay-for-performance, regional performance and sanctions for states and local areas that fail to meet performance or submit a state annual report. In addition to this policy, an accompanying WIOA Title 1 Performance Technical Assistance Guide will instruct system staff how to report information.

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