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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

  • 2.1 Comprehensive Job Center Requirements and Standards of Service
  • 2.2 One-Stop Delivery System
  • 2.3 Structure of the One-Stop Delivery System
  • 2.4 Memorandum of Understanding (MOU) for the One-Stop Delivery System
  • 2.5 One-Stop Operators (OSO)
  • 2.6 Job Center Branding

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

  • 4.1 Access, Retention and Custodial Requirement for Records
  • 4.2 Standards for Financial Management System
  • 4.3 Reporting Requirements
  • 4.4 Cash Management and Invoicing Standards
  • 4.5 Cost Categories and Allowable Activities
  • 4.6 Program Income
  • 4.7 Sub grantee Monitoring
  • 4.8 Procurement Standards
  • 4.9 Property Management Standards
  • 4.10 Audit and Audit Resolutions
  • 4.11 Debt and Debt Collection
  • 4.12 General Principles Affecting Allow ability of Costs
  • 4.13 Allocation of Joint Costs
  • 4.14 Cost Allocation or Indirect Cost Rates
  • 4.15 Leverage Funds

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals

Chapter 7) Individual Training Accounts and Eligible Training Programs



Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 10) Youth Program

  • 10.1 Introduction and Overview
  • 10.2 Program Design
  • 10.3 Eligibility
  • 10.4 Enrollment Process
  • 10.5 Program Elements
  • 10.6 Incentive Payments
  • 10.7 Program Exit
  • 10.8 Prohibitions

Chapter 12) File Documentation

  • 12.1 Opening and Closing Services
  • 12.2 Case Notes


WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.20 Regional Performance 1

Effective date: August 7, 2017

WIOA outlines three types of regions.

  1. Regions with one local area
  2. Planning regions with two or more local areas that are collectively aligned
  3. Regions comprised of two or more local areas within two or more states

Local areas in a planning region or regions comprised of two or more local areas within two or more states must agree on how it will manage the negotiation with the Governor/state workforce agency. The agreement in the regional plan must address

Local areas must negotiate local levels of performance consistent with Sec. 116 (c) regardless if the area is a part of a planning region that collectively negotiates a planning region level of performance. The region may agree to collectively negotiate in several ways including negotiating local levels of performance separately.


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