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WIOA Title I-A & I-B Policy & Procedure Manual

Incumbent Worker Recommended Talking Points Guidance

DWD-DET recognizes concerns businesses and their employees may have over government collection of their personal information. To assist local areas and training providers in their discussions with businesses to gain their cooperation with data collection requirements, the following talking points have been developed:

How does the government use the collected data?

Individual employee data is only disclosed to the U.S. Department of Labor for aggregation and analysis of national program outcomes. Individual Personally Identifiable Information is not authorized for disclosure outside of the program without written consent.
The State of Wisconsin is fully committed to providing efficient, effective, transparent and accountable government for its citizens. Taxpayer funds issued for employment or training activities require scrutiny and evaluation of activities, including report outs to stakeholders. Information collected is utilized to strive towards meeting these goals.
Sec. 116 of the Workforce Innovation Opportunity Act (WIOA) requires the Incumbent Worker Training (IWT) program, similar to participant-serving programs, to report information on program activities and outcomes to the U.S. Government.
DWD-DET acknowledges the privacy wishes of the individuals its programs serve when possible. DWD-DET is conscious of imposing unnecessary data collection requirements upon businesses and their employees. Only the data necessary for identity matching, outcome gathering, legal compliance and evaluation are being required by DWD-DET.

How is Wisconsin DWD-DET data secured?

Wisconsin DWD-DET has security measures that are generally greater than most private companies. To maximize protection of client data, DWD-DET, as a government agency, can absorb the unseen costs in convenience to staff and customers imposed through extensive security procedures.
The Milwaukee Journal Sentinel reported that in 2016, unauthorized Russian hackers attempted unsuccessfully to access DWD's computer systems.
Authorized users must pass through three levels of security that requires three different employees to sign off on new account requests.
Agency data may not be accessed by anonymous "guest" or "admin" accounts.
Suspicious activity is monitored though another state agency, adding additional firewalls between users.
Remote computers such as issued laptops require the user's login and an encrypted code to access DWD-DET data.
It is illegal to engage in unauthorized use of State of Wisconsin equipment, systems, service or software. Both authorized and unauthorized users are subject to civil and/or criminal prosecution under state and federal laws for unauthorized use.
Users must complete annual security awareness training to remain updated on agency procedures and industry wide data security measures.
Only authorized DWD-DET approved and purchased thumb/flash drives with encryption and password protection are allowed for use on DWD-DET systems.
All waste material, such as printout, tapes, microfilm, microfiche, CDs or DVDs which contain confidential records shall be destroyed according to compliance program requirements.