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5.5 Affirmative Outreach


Chapter 5.5.1 Resources

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5.5.1 Affirmative Outreach

Effective date: July 1, 2020

Local WDBs and service providers must take appropriate steps to ensure that they are providing equal access to their WIOA Title I programs and activities.1 These steps should involve reasonable efforts to include members of the various groups protected by these regulations (hereinafter referred to as "protected groups"): persons of different sexes, various racial and ethnic/national origin groups, various religions, individuals with limited English proficiency, individuals with disabilities, and individuals in different age groups.2

Outreach efforts may include, but are not limited to:3

  • promoting programs and activities in media outlets (including the Internet) that target protected groups;
  • sharing information about program offerings with schools and community-based organizations and service agencies that serve protected groups;
  • consulting with appropriate community organizations about ways outreach to protected groups may be improved.

To meet the minimum requirements of affirmative outreach, DWD-DET requires local WDBs to:

  • review Census or other reliable information on an annual basis to determine the protected groups in the area who could potentially use WIOA Title I programs and activities;
  • make efforts to use One-Stop partner resources and consult with One-Stop partners about ways to improve outreach and service for protected groups;
  • ensure staff awareness of outreach efforts through training and orientation;
  • maintain documentation of all outreach efforts, including contacts with One-Stop partners, for monitoring purposes and make such documentation available for review by local, state, or federal EO Officials during monitoring and/or upon request.


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