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The Walgreens Retail Employees with Disabilities Initiative (REDI) is an in-store training program that aims to help individuals with disabilities gain retail and customer service skills. In 2012, this national program was implemented in the state of Wisconsin. This program is completed within 4 weeks and takes place within Walgreens store locations. REDI externs will receive a temporary work experience wage during the 4 week training on-site at the Walgreens retail site ($10.00/hour minimum or the local commensurate wage for the Customer Service Associates position).
Walgreens REDI Services are provided in working alliance with many partners (DVR, Service Provider, DVR Consumer, and Walgreens Store Managers). The services and processes outlined below have been designed to ensure appropriate referrals and adequate support for DVR consumers.
Service Providers who are interested in providing this service must contact their local WDA Director. The WDA Director will then contact the DVR Program Development Specialist to ensure there is no overlap in services in the local area. The Service Provider must submit a REDI Skills Assessment draft for DVR review/approval prior to being approved to provide REDI Services. A statewide service provider may also be eligible to receive payments for job placement/hire and retention.
Resources for further information on job shadowing and service delivery:
Note: All elements listed in the Roles and Responsibilities serve as part of the technical specifications and are required to be completed by the Service Provider.
|REDI Skills Assessment||To determine if the consumer meets the established criteria prior to acceptance to the program.||30 days from authorization||REDI Skills Assessment Report||$500|
|REDI Job Instruction||4 days of on-site job support
1 day of soft skills training
|30 days from authorization||REDI Job Instruction Report (Required weekly)||$55/hour effective July 1, 2022|
An Authorization for Services is required from DVR before any services can begin.
Reports are due within 5 business days of the end of the service or previous month if the service is continuing.
Note: If the service provider is seeking to use their own reporting template, the report must contain all the elements and follow the same sequence in the required DVR reporting template. Please email the DVR Program Development Specialist at DVRSpecialContracts@dwd.wisconsin.gov to submit a reporting template and request for approval.
Invoices for services should be submitted as described on the Authorization for Services, also referred to as the purchase order. Invoices must be received by DVR within 60 days of completion of the service. Properly submitted invoices will be paid within 30 days of receipt when reports and services have been delivered and accepted as specified.
The purpose of REDI Job Instruction is to provide customized one-on-one support to assist DVR consumers at Walgreens store locations. Job instruction may consist of help learning the job, talking through situations that arise, and working with others (co-workers/supervisors) on the job. This may also include assistance with the logistics of getting to the job site.
The purpose of REDI Skills Assessment is to assess potential DVR consumers if they meet the established Walgreens criteria for acceptance into the program. Assessments can take different approaches, as long as they are measuring and providing DVR with information that is identified under the service elements. Assessments can be more standardized or formal, such as measuring reading and math levels and conducting various inventories.