Workforce Data Integration System (WDIS)

Agency Strategic Goal Areas and Learning Questions List:

  1. Improving Employment Service and Training Outcomes
    1. Are DWD program services, specifically training (such as career pathways, work-based learning, and credential attainment), followed by positive employment outcomes for clients?
    2. What new skills do DWD employment and training services, including career pathways, work-based learning, and credential attainment, teach job seekers and workers? Do these new skills increase employment rates and wages?
    3. What new skills do DWD employment and training services, including career pathways, work-based learning, and credential attainment, teach job seekers and workers? Do these new skills increase employment rates and wages?
    4. How can DWD employment staff development and training improve service delivery, specifically in the areas of career pathways, work-based learning, and credential attainment, and subsequent outcomes?
    5. Are DWD employment and training programs cost-effective? How does the cost compare to the benefit of the program (e.g., filling job openings, faster employment placement, higher wages, better job match, etc.)?
    6. What combination of service delivery has the biggest impact on employment outcomes (in different areas of the state)? Are businesses more successful at retaining an employee if they were enrolled in more than one program?

  2. Using Labor Market Information (LMI) to Help Job Seekers and Businesses Make Informed Decisions
    1. How do hiring and layoffs vary in different parts of the state? For example: What sectors are most impacted by an economic change? What types of workers are impacted by an economic change?
    2. What industry or occupational areas are looking for a higher number of workers? What employee skills are in high demand?
    3. What employment and training services (including career pathways, work-based learning and credential attainment) teach high demand skills, knowledge, and ability? How do employment and training services address changes in industry and sectors?
    4. How are career, training, education, and regional economic strategies aligned? How is worker self-sufficiency defined? Is alignment and self-sufficiency correlated?
    5. How are wages changing in industries and occupations?

  3. Improving Customer Service and Service Alignment
    1. How can services be modified to increase the accessibility and engagement in available employment and training services, including career pathways, work-based learning, and credential attainment?
    2. How can technology help improve customer service and service alignment? Does this vary by region?
    3. Does DWD outreach and subsequent services increase Wisconsin workforce participation rates? Does DWD outreach and subsequent services help those unemployed to return to the workforce quicker with improved employment rates and wages?
    4. How do program training needs and staff training align? How does Human Resources (HR) obtain feedback from program staff on training needs? Is there any evidence that staff training improves customer service and service alignment?
    5. How often does inter-agency data sharing occur? Are there barriers to inter-agency data sharing?

  4. Diversity, Equity, Inclusion
    1. Are programs reaching and serving clients from diverse backgrounds? What is the proportion of clients from different diverse backgrounds, including race, ethnicity, disability, and gender? What are participation rates and cancellation rates of underrepresented populations? How do service outcomes vary by race, ethnicity, disability, and gender?
    2. Are DWD staff proportionally diverse to reflect the clientele?