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  2. Unemployment Insurance (UI) Modernization Project
  3. Press Releases and Quarterly Reports

Press Releases and Quarterly Reports

Press Releases

12/27/23DWD Continues Customer Service Improvements for Unemployment Insurance 09/28/22DWD Continues Customer Service Improvements with Updated UI Claimant Handbook 08/08/22Wisconsin DWD Participating in NASWA's Integrity Data Hub to Detect and Prevent Fraud 07/21/22DWD Receives $6.84 Million Equity Grant from U.S. Department of Labor 07/05/22DWD Continues Customer Service Enhancements 06/16/22DWD Receives $3 Million Unemployment Insurance Navigator Grant 05/17/22DWD's Unemployment Insurance Division Releases New Data Dashboard 09/29/21DWD's unemployment insurance modernization effort takes major step forward with Wisconsin IT provider 08/12/21DWD's comprehensive efforts to boost service, improve unemployment insurance effectiveness land Tiger Team support from U.S. Department of Labor 06/23/21Wisconsin DWD Adopts NICE CXone Cloud Based Contact Center Platform 03/18/21DWD Moving Ahead with Unemployment Insurance IT Modernization Project 02/12/21DWD Launches Online Progress Tracker

Updates to JFC and JIPTA

DWD provides quarterly update through the Act 4 Quarterly Reports to the Joint Committee on Finance (JFC) and Joint Committee on Information Policy and Technology (JIPTC). The initial reports are provided below.

01/31/24DWD/DOA Act 4: 2023 Quarter 4 Report to JFC and JIPTC 10/31/23DWD/DOA Act 4: 2023 Quarter 3 Report to JFC and JIPTC 07/31/23DWD/DOA Act 4: 2023 Quarter 2 Report to JFC and JIPTC 04/27/23DWD/DOA Act 4: 2023 Quarter 1 Report to JFC and JIPTC 01/31/23DWD/DOA Act 4: 2022 Quarter 4 Report to JFC and JIPTC 10/31/22DWD/DOA Act 4: 2022 Quarter 3 Report to JFC and JIPTC 07/27/22DWD/DOA Act 4: 2022 Quarter 2 Report to JFC and JIPTC 04/28/22DWD/DOA Act 4: 2022 Quarter 1 Report to JFC and JIPTC 01/31/22DWD/DOA Act 4: 2021 Quarter 4 Report to JFC and JIPTC 10/29/21DWD/DOA Act 4: 2021 Quarter 3 Report to JFC and JIPTC 07/30/21DWD/DOA Act 4: 2021 Quarter 2 Report to JFC and JITPC 04/30/21DWD/DOA Act 4: 2021 Quarter 1 Report to JFC and JIPTC 03/29/21DWD/DOA Memo to JFC and JIPTC

News and Project Reporting

Project Documentation

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