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  2. Vocational Rehabilitation
  3. Service Providers
  4. Training
  5. Online Account Updates
  6. Agreement Checklist, Timeline, & Resources

DVR Service Provider Agreement Checklist, Timeline, & Resources

DVR Service Provider Portal System Updates:

  • Review All Fields on the Details Tab and update as needed
  • Update/Inactivate Service Locations (Service Locations Tab)
  • Update/Review All Active Personnel Profiles (Personnel Tab):
    • Locations Served
    • Employment Type (FT/PT)
    • Specialized Training, Certifications, and/or Credential(s)
    • Services Provided to DVR Consumers
    • DVR Statewide Service Provider Training (No action is required for existing Personnel)
    • DVR IT Security Date (Completion date must be on or after March 8, 2024)
    • Criminal Background Check (CBC) Dates (completion date must be within six (6) months preceding the signing of the 2024 Agreement)
    • Ethics Course Date (Completion date must be within five (5) years)
  • Update/Review All Subcontractor Profiles (if applicable) (Subcontractor Tab):
    • Services Provided to DVR Consumers
    • Counties Served
    • DVR Statewide Service Provider Training (No action is required at this time for existing Subcontractors)
    • DVR IT Security Date (Completion date must be on or after March 8, 2024)
    • Criminal Background Check (CBC) Dates (completion date must be within six (6) months preceding the signing of the 2024 Agreement)
    • Ethics Course Date (Completion date must be within five (5) years)
  • Enter Effective End Dates for inactive Personnel and Subcontractors: Upon entry, DVR is notified about Personnel with any level of Web Access that leave agency.

    • Certifications (completed electronically via the DVR Service Provider Portal-Agreement Tab):

  • Service Agreement Signature Form
  • Certification Regarding Drug-Free Workplace Requirements
  • Certification of Criminal Background Check Form
  • Submit New Service Agreement

    • Documentation to DVR

  • Vocational Evaluation Certifications (if applicable)

Approximate Timeline:

April 1st – April 30th: Complete Agreement prerequisites and DVR Service Provider Portal updates (DO NOT start a new agreement until all Personnel Portal Profile updates have been completed).

May 1st-May 17th: Complete and submit a new Agreement through the service provider portal.

Note: Service Providers must complete all updates and submit a new service agreement via the service provider portal by May 17th.

May 20th-June 28th: DVR reviews and approves Agreements. Service Provider Main Contact will be notified by email when Agreement is approved for the new term.

July 1, 2024 through June 30, 2026: New Agreement term begins.

Resources