Vocational Rehabilitation COVID-19 Public Information

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Information for DVR Consumers

DWD's Division of Vocational Rehabilitation continues to serve consumers, businesses, and partners by phone, email, and virtual meetings during business hours. In-person meetings are offered by appointment only when consumers cannot be served by phone or email. Information on DVR office locations and the phone numbers to reach staff from each office can be found on DVR's Office Locations page.

Current DVR consumers are encouraged to contact their assigned DVR staff person directly by phone or email, or call their local DVR office main phone line with any questions or concerns. Members of the public who are seeking disability employment resources or are interested in applying for DVR services can find the online referral form and other resources on the DVR website.

DVR staff are available by phone to answer questions and provide technical assistance, and can be reached by contacting one of DVR's local offices or the DVR Administrative Office at 800-442-3477.

Individuals who require an in-person meeting must make an appointment with DVR. DVR staff will meet guests at the building entrance for scheduled meetings. Staff members will always maintain six feet of distance, and the meeting space will be disinfected before each appointment. All meeting attendees will be required to wear a mask pursuant to Executive Order 90 issued on September 22, 2020.

For additional job search assistance, visit JobCenterofWisconsin.com (JCW), Wisconsin's free online job search tool. JCW has thousands of job postings, plus employment resources including online workshops, a budget calculator, career exploration tools, and connections to community resources. Job Centers and their status can be found on DWD's COVID-19 information page.

We hope that you will take the time to learn more about COVID-19, how to protect yourself from infectious diseases, and how to prepare yourself. If you would like more information about the COVID-19 pandemic, visit the Centers for Disease Control (CDC) or the Wisconsin Department of Health Services (DHS) COVID-19 sites for the most up-to-date information.

We also encourage you to review the recent U.S. Equal Employment Opportunity Commission bulletin on steps employers should take related to provisions of the Americans with Disabilities Act (ADA) and Rehabilitation Act in response to COVID-19.

In response to COVID-19, DVR has temporarily closed all statewide DVR offices to the public, however, DVR staff will continue to provide services by phone and email as well as hold virtual meetings during business hours. In-person meetings are offered by appointment only when consumers cannot be served by phone or virtually.

Please contact your assigned DVR staff person directly by phone or email, or you can call your local DVR office main phone line to discuss options to reschedule or conduct your meeting over the phone, using a virtual meeting service, or, if necessary, in-person. Information on DVR office locations and the phone numbers to reach staff from each office can be found on DVR's Office Locations page.

DVR encourages our consumers to follow guidelines provided by the Centers for Disease Control (CDC) and the Wisconsin Department of Health Services (DHS) related to COVID-19.

Please contact your DVR team member to discuss any concerns related to your DVR services to identify possible solutions. Contact information for DVR staff can be found in the DVR Staff Directory.