Physical Job Center locations are closed to the public. Job seekers can access JobCenterofWisconsin.com (JCW) at any time to:
Job seekers who need assistance with searching for jobs, registering on JCW, or utilizing any of the online tools should email JobCenterofWisconsin@dwd.wisconsin.gov or call the number below listed for your county to make an appointment for over-the-phone support. You will receive a reply within two business days.
Additional online resources available to job seekers:
Please note that Job Center staff will not be able to answer questions about specific unemployment benefits claims.
For fast answers and resources on unemployment, please refer to dwd.wisconsin.gov/ui/. You may also call toll free (844) 910-3661; however, call volumes are extremely high. We appreciate your patience as we address this unprecedented demand. We encourage you to visit dwd.wisconsin.gov/uiben for answers to your unemployment questions.
Call the number below listed for your county to make an appointment for over the phone support for job search assistance:
Kenosha, Racine, and Walworth: (262) 638- 6426
Milwaukee: (414) 874-0318
Ozaukee, Washington, and Waukesha: (262) 335-5300
South Central: (888) 258-9966
Columbia, Dane, Dodge, Jefferson, Marquette, and Sauk
Fox Valley: (920) 997-3272
Calumet, Fond du Lac, Green Lake, Waupaca, Waushara, and Winnebago
Northeast: (920) 448-6760
Brown, Door, Florence, Kewaunee, Manitowoc, Marinette, Menominee, Oconto, Outagamie, Shawano, and Sheboygan
North Central: (715) 261-8700
Adams, Forest, Langlade, Lincoln, Marathon, Oneida, Portage, Vilas, and Wood
North West: (715) 392-7800
Ashland, Bayfield, Burnett, Douglas, Iron, Price, Rusk, Sawyer, Taylor, and Washburn
West Central: (715) 836-5165
Barron, Chippewa, Clark, Dunn, Eau Claire, Pepin, Pierce, Polk, and St. Croix
Western: (608) 789-5627
Buffalo, Crawford, Jackson, Juneau, La Crosse, Monroe, Trempealeau, and Vernon
Southwest: (608) 901- 5700
Grant, Green, Iowa, Lafayette, Richland, and Rock
Large job fairs schedule through May 15, 2020 have been cancelled.
The Governor has directed that all events with more than 250 people be cancelled or rescheduled.
Please visit the 2020 Workforce Events page for information on cancelled and rescheduled events. Individuals registered on JobCenterofWisconsin.com will receive email updates when events in their area are rescheduled.
Many Wisconsin employers need talent to fill new jobs created by the economic impact of COVID-19. The demand in a number of occupations that are still providing essential services will increase. Employers are looking to not only fill new jobs created by the COVID-19 pandemic but to also prepare for staff members who may be out due to illness.
Employers can post new positions for free on JobCenterofWisconsin.com (JCW), Wisconsin's free online job search tool. Both employers and job seekers can use the site without charge to connect. Search the in-demand jobs posted on JCW.
If you are worried about your work environment -- for instance, if you feel like it isn't safe or people are not social distancing -- then you should contact the Occupational Safety and Health Administration (OSHA).
The Madison area office is located at:
Madison Area OSHA Office
1402 Pankratz Street, Suite #114
Madison, WI 53704
In addition, only mass transportation is exempt from the Order, which is defined in paragraph 13s. as: "Transportation. Airlines, taxis, transportation network providers (such as Uber and Lyft), vehicle rental services, paratransit, and other private, public, and commercial transportation and logistics providers necessary for Essential Activities and other purposes expressly authorized in this Order."
Employers who provide transportation for migrant workers are required, per Wis. Stat. § 103.917, to ensure that transportation must be safe and adequate. Employers should follow all social distancing guidelines when providing transportation to workers. Failure to provide safe and adequate transportation could result in orders to correct under Wis. Stat. § 103.965(1) and penalties, under Wis. Stat. § 103.97, if the violation is not corrected.
If you are concerned about the transportation being provided by your employer, then you should contact:
Migrant Labor Inspector
(608) 220-1386 (mobile)
Additional COVID-19 Resources for Employers and Workers.
Youth apprentices should contact their high school and employer to determine recommendations and continuity of operations plans and follow any Centers of Disease Control guidelines to ensure their health and safety in relation to COVID-19. DWD has reduced the number of related instruction and work hours required for youth apprentices participating in the 2019-2020 school year to successfully complete the program. The local youth apprenticeship coordinator will be in contact with youth apprentices regarding their hours and status of completion. Youth apprentices that have not achieved the updated minimum hours may continue to accrue hours when the Safer at Home order is lifted and over the summer up until September 30, 2020.
Registered Apprentices should work with their employer to determine recommendations and continuity of operations plans and follow any Centers of Disease Control guidelines to ensure their health and safety in relation to COVID-19.
Apprenticeship-related instruction is often provided by Wisconsin Technical Colleges and other training providers. Apprentices should check with their local training provider to determine if related instruction has been cancelled, moved to a remote learning format, or postponed.
Apprenticeship staff are working and available to assist via email or phone. Please find staff contact information on the Wisconsin Apprenticeship Contacts page.
Planning ahead for a pandemic is an important step in protecting employee and customers' health and safety and ensures business continuity. We encourage you to make a plan; below are some resources to get you started.
Planning for a pandemic is similar to other contingency and continuity of operations planning your organization may have undertaken for other unforeseen emergencies and events. However, a pandemic presents a sustained emergency, with high levels of employee absenteeism and economic and social disruption for a period that could extend for months. For this reason, it represents a new type of threat and brings new requirements for planning.
If your business does not have any type of continuity of operations plan in place, this represents an opportune moment to prepare one. The Centers for Disease Control and Prevention (CDC) has very useful information on pandemic preparedness.
We suggest you use the CDC site to learn more about planning for a pandemic outbreak. One important document available on that site is the Interim Guidance for Businesses and Employers.
Other resources exist regarding COVID-19 and infectious control measures.