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  2. Unemployment Insurance
  3. Partner Toolkit
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UI Community Partner Toolkit

Do You Assist Unemployment Insurance Claimants?

The Wisconsin Department of Workforce Development (DWD) is working with community partners and stakeholders to ensure all eligible individuals have the information and support they need to apply for and receive Unemployment Insurance (UI).

This toolkit can be used by non-profits and other community partners who work with people who need assistance with the UI process and may have limited English proficiency, disabilities, limited internet, or other access needs.

Resources For Community Partners

New identity verification process for claimants began November 6, 2024

We value your role in our community - These resources are intended to support your organization to learn key facts about UI so you may better explain the UI process to claimants:

  • Ideas for Outreach - What actions you can take to educate and assist claimants with accessing their UI benefits.
  • Directory of Resources - Online UI resources including web pages, publications, videos, and more.
  • UI Community Partner Training - An online training package that provides you with base knowledge about the UI program, allowing you to serve UI claimants more effectively.
  • Event Flyer Template - Announce your unemployment event using this template.

Claimant Materials

UI information for claimants - UI outreach materials designed to help claimants understand the UI process. They can be distributed directly to claimants, or displayed in easily accessible areas:

  • image of outreach handout Outreach Handout - How to Apply for UI Benefits - Printable handout that explains the UI application process step-by-step: English, Spanish, Hmong, Burmese, Rohingya, and Vietnamese.
  • image of desk guide Desk Guide - Apply for UI Benefits & Next Steps - Printable guide to give to claimants, which lists necessary documents for applying online, available in the following languages: English, Spanish, Hmong, Burmese, Rohingya, and Vietnamese.
  • image of video Video - Unemployment Filing Requirements - Unemployment Insurance overview video providing information on how to file for UI benefits, and how to meet Wisconsin work search and wage reporting requirements available in the following languages: English, and Spanish.

This project is part of the Tiger Team grant supported by the U.S. Department of Labor. A total of 100% of the Tiger Team grant is financed with federal funds.