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Update History

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Summary of Updates to the Handbook for Claimants:

May 24, 2021: Part 4: Instructions to document work search actions throughout the week updated.
October 13, 2020: Part 7: Benefit amount reduction and penalties for fraud updated.
August 14, 2020: Contact Page: Information updated.
July 5, 2020: Contact Page: Information updated.
May 22, 2020: Contact Page: Information updated.
May 15, 2020: Contact Page: Information updated.
May 4, 2020: Part 3: Waiting week suspension note added.
April 30, 2020: Contact Page: Information updated.
January 31, 2020: Entire Handbook: Contact information and web links updated.
Contact Page: Information updated.
December 30, 2019: Contact Page: Hours of operation updated.
November 4, 2019: Part 3: Volunteer emergency services definitions clarified.
September 6, 2019: Part 4: Valid work search actions and acceptable proof updated.
Contact Page: Hours of operation updated.
March 25, 2019: Part 4: Online Weekly Work Search Entry Form instructions updated.
February 21, 2019: Part 4: Valid work search actions and acceptable proof updated.
February 20, 2019: Part 4: Valid work search actions and acceptable proof updated.
Contact Page: Hours of operation updated.
December 12, 2018: Part 4: Examples of work search actions and acceptable proof added.
July 25, 2018: Part 4: Feature for entering work search actions during current week added.
Maximum Weekly Earnings Chart: Earnings exceeding $500 clarified.
June 21, 2018: Part 4: Link to work search log updated.
May 31, 2018: Part 6: Pre-employment drug test information updated.
Part 7: How to report fraud language added.
Appendix: Report fraud website updated.
March 5, 2018: Part 5: Definitions and formulas for computing benefit entitlement added.
Part 7: Benefit reduction and penalties for fraud updated.
Maximum Weekly Earnings Chart: Earnings exceeding $500 removed.
October 25, 2017: Entire Handbook: Contact information updated, language updated to reflect current online services, and wording updates made for consistency.
August 30, 2017: Table of Contents & Appendix: Equal Opportunity Statement and contact information updated.
Part 1: Security credentials and contact information updated.
Part 2 & Part 8: Contact information updated.
Part 3: Weekly claim and contact information updated.
Part 4: Work search and contact information updated.
May 17, 2017: Part 6 & Part 7: Determination language updated.
May 8, 2017: Part 1, Part 2 & Part 3: Online filing requirement added and contact information updated.
Part 8: 1099-G Tax statement information updated.
Appendix: Contact page was updated and reformatted. 
April 18, 2017: Part 2, Part 3 & Part 6: Added important notice when out of the country.
Part 4: Updated résumé and Job Center of Wisconsin language.
Part 5: Removed old effective date under computing partial UI benefits.
December 6, 2016: Contact Page: Notice regarding telephone filing system updates in 2017 added.
October 26, 2016: Part 8: 1099-G Tax statement information updated.
May 20, 2016: Part 6: Pre-employment drug screen and positive drug test added.
March 30, 2016: Part 1: Security credentials clarified.
Part 3: Filing a weekly claim instructions updated.
February 29, 2016: Part 6: Common disqualification for eligibility added.
January 6, 2016: Part 8: 1099-G Tax statement information updated.
December 10, 2015: Part 2: Trade Readjustment Allowances (TRA) updated.
Part 3, Part 4 & Part 6: Full-time work clarified.
Part 4: Work search instructions clarified.
Contact Page: Hours of operation updated.
November 13, 2015: Part 3: Eligibility issue timeframe updated and information on correctly reporting information added.
Contact Page: Phone numbers and hours of operation updated.
October 2, 2015: Part 4: Work search logon instructions clarified.
Part 7: Fraud overpayment penalty updated.
August 24, 2015: Part 4: Zip code for mailing work search log updated.
August 21, 2015: Part 4: Work search requirements updated.
June 29, 2015: Part 3: Direct Deposit information updated.
June 15, 2015: Part 3: Contact information clarified.
Part 4: Work Search and Registration for Work updated.
Part 8: Online records and contact information clarified.
Contact Page: Online services information added.
March 9, 2015: Part 3: Visa Pre-Paid Debit Card updated.
Part 4: Re-employment Programs updated.
Contact Page: Clarified contact information when calling about an existing claim.
January 9, 2015: Contact Page: Change in Claims Specialist business hours.
December 19, 2014: Contact Page: Hours of operation extended due to anticipated high call volumes.
September 10, 2014: Part 2: Trade Readjustment Allowances (TRA) updated.
Part 4: Work search actions and certification updated.
Contact Page: Change in Claims Specialist business hours.
March 28, 2014: Contact Page: Change in Claims Specialist business hours.
March 24, 2014: Part 3: Weekly Claim Certification SSDI question updated.
March 14, 2014:
March 6, 2014:
February 9, 2014:
Contact Page:  Hours of operation updated due to high call volumes.
January 3, 2014: Part 3: Weekly Claim Certification question added.
Part 6: Common disqualifications updated.
October 11, 2013: Part 4: Registration for Work added.
July 18, 2013: Part 3: Availability of checks and new debit card information added.
July 5, 2013: Part 4: Weekly work search requirement updated.
Part 5: Computing partial UI benefits updated.
June 20, 2013: The Handbook for Claimants is now only updated online.
Part 2: Trade Readjustment Allowances (TRA) updated.
Part 7: Fraud language updated.


Updated: May 24, 2021

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