Outdated or Unsupported Browser Detected
DWD's website uses the latest technology. This makes our site faster and easier to use across all devices. Unfortunatley, your browser is out of date and is not supported. An update is not required, but it is strongly recommended to improve your browsing experience. To update Internet Explorer to Microsoft Edge visit their website.
Unemployment Insurance Handbook for Employers (UCB-201-P)
Section 6 - Benefits Accuracy Measurement
The length of time required to complete a BAM audit varies. Most investigations are conducted by mail, phone, fax, or email. If the audit is related to a claim that paid benefits, the requested information will include payroll records. As part of the audit, the investigator will ask for a report of the claimant’s gross wages by pay date going back to the start of the claimant’s base period. This information will be compared to the wage amounts reported by the employer on the quarterly wage reports. The investigator will contact you if there are any discrepancies.
If the audit is related to a determination that denied benefits, the Quality Control Investigator will ask you to confirm the information provided in the original fact-finding investigation, and will ask for some general employment information about the claimant that is required by the Department of Labor. The investigator will also contact the claimant to confirm his/her original statement.
Updated: December 30, 2019
DWD Contact Information
201 E. Washington Ave
P.O. Box 7946
Madison, WI 53707
(608) 266-3131
Sign up for DWD news and updates
A proud partner of the 
network