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Unemployment Insurance Handbook for Employers (UCB-201-P)
Section 6 - Benefits Accuracy Measurement
In some instances, new information will be discovered during a BAM audit that warrants re-determining the original decision. However, this situation is rare, and there are finality rules that may prevent an investigator from re-determining a particular decision regardless of the new information. If you disagree with the original decision, you should file an appeal of that decision as soon as possible.
See “Section 3 – Appeals” for more information about how to file an appeal. Don’t wait for the outcome of the BAM audit. If the Quality Control Investigator does re-determine or change a decision then a new, appealable determination will be sent to all parties.
Updated: October 21, 2013
DWD Contact Information
201 E. Washington Ave
P.O. Box 7946
Madison, WI 53707
(608) 266-3131
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