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Scott Walker, Governor
Raymond Allen, Secretary

Department of Workforce Development
Secretary's Office
201 E. Washington Avenue
P.O. Box 7946
Madison, WI 53707-7946
Telephone: (608) 266-3131
Fax: (608) 266-1784
Email: sec@dwd.wisconsin.gov

FOR IMMEDIATE RELEASE
Thursday, September 27, 2018
CONTACT: DWD Communications, 608-266-2722
On the Web: http://dwd.wisconsin.gov/news/
On Facebook: http://www.facebook.com/WIWorkforce
On Twitter: @WIWorkforce

Department of Workforce Development Announces Upgraded Unemployment Insurance Employer Online Services

MADISON (9/27/18) – Today, the Department of Workforce Development announced enhancements that will make it easier for employers to interact and correspond with the Department's Unemployment Insurance program.

The first improvement is a streamlined and an easy to use UI Employer Online Services and SIDES E-Response sign-on. The second improvement permits employers to view benefit determinations and to file benefit appeals electronically.

"Wisconsin was the first state in the nation to offer unemployment insurance benefits," said Secretary Ray Allen. "Now, we are leading again as the first state to provide an electronic method for employers to appeal benefit cases through the SIDES Exchange." Allen noted that unemployed workers already have the ability to appeal such cases electronically.

Unemployment Insurance (UI) SIDES E-Response is a web-based system that allows electronic transmission of information requests from UI agencies to employers and/or Third-Party Administrators (TPAs), as well as transmission of replies containing the requested information back to the UI agencies.

Prior to the enhancements, employers had to use different login credentials for each response sent through SIDES. Employers are now able to use their UI Employer Online Services credentials to respond to inquiries through SIDES. This enhancement makes the system more user-friendly, saving employers time and money.

Newly Upgraded UI Employer Online Services include:

Single sign-on for UI Employer Online Services and SIDES E-Response - saves time, reduces complexity
Employer appeals can be filed online – view and print benefit determinations, file appeals, amend appeal responses and send attachments

Additional employer benefits include:

Safe and secure online services are available to employers for free
Eliminates delays and save money on employer paper mailings
Reduces improper payments and employer charging, keeping tax rates as low as possible

To sign-up, log-in, or learn more, visit https://dwd.wisconsin.gov/ui/sides