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Equal Rights Division Case Portal User Guide

The Case Portal is open to complainants, respondents, attorneys, and other authorized representatives. If you do not see a case in which you are a party listed on the case portal, contact the staff assigned to your case.

  1. Create your DWD ID.

    Enter your information, create a username and password, and click next.

    If you have previously created a DWD ID to work with another division, such as the Unemployment Insurance Division, or to file a coplaint on or BEFORE October 20, 2022, skip to step 3.

    If you have previously created a DWD ID to file a complaint AFTER October 20, 2022, skip to step 4.

    Create DWD ID Example Image

  2. Confirm your email.

    Once you have created your DWD ID, you will receive a confirmation email from the DWD Wisconsin Logon Management System. Use the link provided within that email to confirm your account.

    Confirm DWD ID Example Image

  3. Request access.

    After completing the steps to create your DWD ID, you must request access for first time use if you are a

    • complainant who filed their complaint with the Equal Rights Division (ERD) by mail or fax,
    • complainant who filed their complaint with the Equal Employment Opportunity Commission (EEOC),
    • respondent, or
    • attorney or authorized representative.

    Requests are reviewed regularly.

    Contact our office if you have questions about access.

  4. Login to the Case Portal.

    Once you have confirmed your account, you may login using your DWD ID.

    Click to see the Civil Rights or Labor Standards case(s). Then, you'll see the list of cases to which you have access. If you do not see a specific case listed contact us.

    Case Portal - Initial screen where user selects Civil Rights or Labor Standards cases

    Note: Attorneys may grant access to paralegals from the Attorney page (accessible after login). From the Case Portal homepage click Attorney Home Page, click View Paralegals, click the 'Add Paralegal' button and enter the email address. An email will be sent to that email address with the steps necessary to gain access (Steps 1 and 2 of this guide) and a link to login.

    Paralegals will have access to the same list of cases as the associated attorney. The associated attorney must review the list of paralegals every six months to reauthorize access to the case portal.

    Showing how attorneys grant access to paralegals or legal staff

  5. Click the case number.

    To see more information about the case including:

    • Staff Assigned and their contact information
    • Case Status
    • Download/view case related files
      • The Equal Rights Division reviews all documents prior to making them available in the Case Portal. Equal Rights staff make every effort to review the files and make them available to you as quickly as possible. Please note this may take up to 30 days. Files containing protected information may not be available via the portal. If you have questions, please contact the staff assigned to your case.
    • Upload case related files (COMING SOON)

For technical assistance, or if you have difficulty creating a DWD ID, contact the Information Technology Solution Center (ITSC) for assistance by calling 608-266-7252. The ITSC has technicians available from 6 am - 5 pm, Monday through Friday.

If you have not received your confirmation email, please check your SPAM folder before contacting ITSC.