Skip main navigation

Outdated or Unsupported Browser Detected
DWD's website uses the latest technology. This makes our site faster and easier to use across all devices. Unfortunatley, your browser is out of date and is not supported. An update is not required, but it is strongly recommended to improve your browsing experience. To update Internet Explorer to Microsoft Edge visit their website.

DVR Service Provider Portal Update and Reminders

Sent: Thursday March 28, 2024
Subject: Portal System Maintenance, Updates, and Reminders

Dear Service Provider,

Please share the following communication with your staff:

  1. The DVR Service Provider Portal System will be unavailable on Monday April 1, 2024 for scheduled system maintenance. This is scheduled to begin at 8:00 am and is expected to be available after 8:15 a.m. If you are online during this time, work may not save as expected and you may lose access to the Portal.
  2. If you experience issues after 8:15am please contact:

  3. The March 26, 2024 DVR Statewide Service Provider Meeting presentation is now available DVR Service Providers.
  4. We would also like to remind you that you are invited to a live demo/Q & A session to review the updated Service Location and Personnel functionality in the DVR Service Provider Portal. Three sessions are being offered at different days/times. These are not required, and you may attend any one of the sessions by following the meeting instructions below. There is no need to register or confirm your attendance.
  5. A Question & Answer document along with a recorded demo of the changes to the DVR Service Provider Portal will be posted on the DVR Service Providers webpage after the sessions are completed and all information is compiled.

Live Demo/Q&A sessions

Please direct questions as follows:


David Knuth
DVR Contract Specialist