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- Employment & Training
- Partners
- WIOA Title I-A & I-B
- Policy & Procedure Manual
- 12.2 Requirements
- 12.2.2 Verbal Verification
Chapter 1) Administration and Governance
Chapter 2) The One-Stop (Job Center) Delivery System
Chapter 3) Program Funding and Grants Management
Chapter 4) Fiscal Management
Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action
Chapter 6) Complaints, Grievances, and Appeals
Chapter 7) Individual Training Accounts and Eligible Training Programs
Chapter 8) Adult and Dislocated Worker Programs
Chapter 9) Rapid Response
- 9.1 Rapid Response Introduction and Overview
- 9.2 Rapid Response Program Funding
- 9.3 Rapid Response Program Design
- 9.3.1 State Role and Responsibilities
- 9.3.2 Local Rapid Response Teams
- 9.3.3 Coordination with TAA
- 9.3.4 Layoffs, Business Closings, and Layoff Notices
- 9.4 Rapid Response Activities
- 9.4.1 Required Rapid Response Activities
- 9.4.2 Minimum Services to be Offered
- 9.4.3 Allowable Activities
- 9.4.4 Local Team Response
- 9.4.5 Reporting Requirements Rapid Response Events Tracking System
- 9.5 Dislocated Worker Survey
- 9.6 Supporting Outreach
- 9.6.1 Mobile Labs
- 9.6.2 UI Scans
- 9.6.3 Mailroom Services
- 9.6.4 Quality Assurance Survey
- 9.6.5 Publications
- 9.6.6 Rapid Response Videos
Chapter 10) Youth Program
Chapter 11) Performance Accountability and Reporting
Chapter 12) File Documentation
Chapter 13) Coordination and Co-Enrollment with Other Programs
Previous Policy - 12.2.2 Verbal Verification
12.2.2 Verbal Verification
Effective date: October 1, 2020 - October 10, 2022
Career planners may document certain data elements through verbal contact with the same resources that could provide written statements. In documenting verbal contact, the following information must be included:
- Date of contact;
- Agency contacted, including address and phone number;
- Person contacted;
- All required information related to the data element, ensuring that the potential participant's name is noted; and
- Signature of person making contact (career planner).
Verbal verifications may be made in-person, via telephone, or through other means of direct contact and must be documented in the participant's file using either the Verbal Verification Form attached to this policy or other means of documentation developed locally, that satisfy the requirements above.
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