Previous Policy - 8.3.1 Order of Services

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8.3.1 Order of Services

Effective date: December 13, 2020 - May 19, 2021

DWD-DET requires the following order of services¹ for the Adult Program and Dislocated Worker Program:

An Eligibility Determination service must be completed prior to the start of any participation-causing service.²

Career planners must provide an Initial Assessment³ service to all participants prior to developing an individual employment plan (IEP).

Career planners and participants must complete and acknowledge⁴ an initial IEP before a participant receives any of the following:

another participation-causing career service other than Initial Assessment or Comprehensive Individualized or Specialized Assessments;
a training service;⁵
or
a supportive service.

Except for DWD-DET's requirements outlined above, there is no required order of services for career services.⁶ This means there is no requirement to provide basic career services before providing individualized career services.⁷ Career planners are to provide services in a manner that best meets individuals' needs.⁸

Additionally, DWD-DET prohibits local policy/procedures or individual career planner practices that require a standard order of services before participants receive training services.

¹ Under WIOA, there is no sequence of service (see TEGL 19-16, p. 3); however, to operationalize WIOA and comply with 20 CFR § 680.110, DWD-DET requires a limited order of services.

² 20 CFR § § 680.110, 680.120, 680.130, and 680.220(a) require individuals to have received a determination of eligibility in order to receive services.

³ The full name of this service in ASSET is Initial Assessment of Interests, Skill Level & Supportive Service Needs.

⁴ DWD-DET is using the term "acknowledge" to mean "to accept" or "to agree to. " DWD-DET requires participants and career planners to acknowledge an IEP in one of the following ways: electronically acknowledging it using the Employment Plan tool that career planners access through the Comprehensive Employment Planning Toolkit (CEPT) and that participants access through Jobcenterofwisconsin.com; signing an electronic or printed copy; or stating in an email that they accept the IEP.

⁵ 20 CFR § 680.220(a)

⁶ TEGL 16-16, p. 13; TEGL 19-16, p. 2

⁷ TEGL 16-16, p. 13

⁸ TEGL 16-16, p. 13; TEGL 19-16, p. 3