Outdated or Unsupported Browser Detected
DWD's website uses the latest technology. This makes our site faster and easier to use across all devices. Unfortunatley, your browser is out of date and is not supported. An update is not required, but it is strongly recommended to improve your browsing experience. To update Internet Explorer to Microsoft Edge visit their website.
The provider must file the dispute with the department within nine (9) months from the date they first received notice from the insurer or self-insured employer denying payment of the provider's bill.
When there is a dispute between a health care provider and an insurer or self-insured employer regarding the necessity of treatment provided to an injured worker, the provider may request the Department resolve the dispute. The Department will than obtain and adopt the opinion of an independent medical expert in the same profession.
NOTE: By law, when the provider files the dispute application with the department, the provider must, at the same time, send or deliver a copy of all materials submitted with the dispute application to the insurer or self-insured employer who is refusing to pay for the treatment it considers unnecessary.