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Unemployment Insurance Handbook for Employers (UCB-201-P)
Section 6 - Benefits Accuracy Measurement
The Unemployment Insurance (UI) Benefit Accuracy Measurement (BAM) program manages the Quality Control process for the federal-state unemployment system. The U.S. Department of Labor requires all states to conduct BAM audits on unemployment claims to determine if benefits are being paid (or denied) in accordance with state law and policy. Based on the results of these audits, the Wisconsin Department of Workforce Development is able to assess the accuracy of benefit payments and improve the integrity and efficiency of the state’s UI program.
A claimant who worked for your business may be selected at random for a BAM audit. Selection for an audit does not imply any errors or wrongdoing on the claimant’s or employer’s part. The type of information requested in a BAM audit will vary depending on whether the claim selected has paid benefits or denied benefits. A Quality Control Investigator from the Department of Workforce Development will contact you and can provide specific details about the audit.
Updated: October 21, 2013
DWD Contact Information
201 E. Washington Ave
P.O. Box 7946
Madison, WI 53707
(608) 266-3131
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