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Effective May 8, 2023, credit card or debit card payments will have a non-refundable 2% service fee assessed (No service fee is assessed for payments made directly from a checking or savings bank account)
DWD Unemployment Insurance (UI) has partnered with U.S. Bank to accept online payments for UI employer taxes or to repay UI benefit overpayments.
Anyone may logon to the UI Payment Portal to securely make a payment:
The online system is available at the following times to make UI payments:
|Sunday||9:00 AM - Midnight|
|Monday – Friday||6:00 AM - Midnight|
|Saturday||8:00 AM - 3:00 PM|
For questions about creating your DWD/Wisconsin Logon, logging in, or other computer related problems, please call DWD IT Solutions Center at (608) 266-7252 and identify you are attempting to access the UI Payment Portal.
The DWD/Wisconsin Logon is part of an account management system used to also access the UI Employer Portal (Employer Online Services), UI Claimant Portal (Benefit Services), Job Center of Wisconsin (JCW), and other Wisconsin state systems such as Child Support Online Services (CSOS), WisConnect, Work Opportunity Tax Credit (WOTC), Wisconsin Fast Forward Grants (WFF), etc.
We accept Discover, MasterCard & Visa cards.
An additional non-refundable 2% service fee is assessed on all payments made by credit card or debit card. The service fee percentage is subject to change as determined to be necessary by UI.
No additional service fee is assessed for payments made directly from a checking or savings bank account.
No bank account, credit card or debit card information is stored on DWD systems. The provided bank account, credit card or debit card information is kept secure through the U.S. Bank eBill payment service.
No. Payers will not be able to save bank account, credit card, or debit card card information for future use.
The ability to make an online payment is not restricted to debtors. Anyone can make a payment to an UI claimant or employer account. Examples of potential payers include: claimant, claimant spouse or relative, third party (employer or bank), UI employer, corporate officer, employer spouse or relative, payroll provider, or trustees/attorneys.
Payments usually post within two business days, and additional days if there is a bank holiday.
The account number is communicated on collections correspondence from UI. The employer account can be a 14-digit number or a 10-digit number. You must also supply the Federal Employer Identification Number (FEIN).
Contact a collections specialist during business hours, Monday-Friday 8:00am-4:00pm, at (608) 266-9700.
The account number is communicated on collections correspondence from UI. The claimant account is a 14-digit number. You must also supply either the last 4 of the SSN, or the claimant's last name.
No. Making a payment online does not prevent the collection process for benefit overpayments.
Contact a collections specialist during business hours, Monday-Friday 8:00am-4:00pm, at (608) 266-9701.