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As a witness, you should contact the party who called you to testify if you are having a problem entering the hearing. If that doesn't work, you should contact the Administrative Law Judge by e-mail or telephone to inform the Administrative Law Judge of the problem you are having.
Attorneys, witnesses, and unrepresented parties who experience technical difficulties during the online hearing should message all participants in the chat feature.
Witnesses should work with their attorney or the party who has called them to testify to ensure all technical requirements have been met prior to the hearing. Unrepresented parties are responsible for their own technical requirements and the technical requirements of the party's witnesses.
No. You may use a microphone and speakers instead of a headset, but a headset is the preferred audio equipment. The use of a headset may help eliminate background noise.
A party or witness may be with their attorney only if they have received prior approval from the Administrative Law Judge handling the case.
Yes, you can use your cell phone to attend the hearing. However, it is not the best way to attend the hearing since you will not be able to see what you can see on a computer screen. Additionally, it is difficult to hold the cell phone in a steady manner during the entire time you are in the hearing.
Please use the Webex test link to test the ability of any person to participate in the Webex hearing. Click on the link and follow the prompts.
Yes. As long as technical requirements are met, you can attend from home.
You need to be alone because you will need to be able to devote your attention to the hearing. Additionally, your testimony must be your own and we do not want anyone being "coached" during a hearing.
Contact the party who called you as a witness. You can also contact the Administrative Law Judge who can send you another invitation.
No. You may participate in an online hearing without downloading the Webex meeting client. However, you may have a better computer interface for the hearing if you agree to download the Webex program when prompted by the computer when using the green Join Meeting button./p>
There are hearing instructions and visual aids on our Online Hearing pages.
Missing an online hearing is the same as missing a hearing in person. If you are a complainant, missing the hearing might result in the dismissal of your complaint. If you are a respondent, you may not have the opportunity to defend yourself. A party who has missed the party's online hearing, should immediately contact the Administrative Law Judge and the other party to explain the person's failure to appear at the hearing.
This varies. Prior to the hearing, the party or attorney that has asked you to testify should provide you with the approximate time you will be expected to testify. You should arrange with the party or attorney a way to contact you if there is a change in the time you will be needed to testify. This will reduce the amount of time you will need to be in the online waiting room.
If the Administrative Law Judge informs you that you cannot be heard, you should try leaving the online hearing and reentering the online hearing. If that does not correct the problem, you should call into the online hearing using your phone and calling the toll-free numbers provided in the hearing invitation.