All over the world, better equipped and more lavish hotels, resorts, tours, events, and attractions are captivating even more willing travelers for business or pleasure. The Hospitality, Lodging, & Tourism Youth Apprenticeship occupational area focuses on four pathways:
This cluster trains students in developing basic soft-skills for high performance in a customer service-oriented field.
Students can choose from four different occupational areas with options to specific pathways.
In this pathway, students will build basic skills in following safe food handling and sanitation procedures, ensuring dining area readiness, seating and serving customers, and processing sales. There are two areas to choose from:
In this pathway, students will build basic skills in operating a telecommunications system, processing reservations, assisting with guest arrival and departure, and registering guests. There are two areas to choose from:
In this pathway, students will build basic skills in managing office environment, records and reports, maintaining tour schedules, events, attractions, and community services information, performing clerical duties, and responding to customer inquiries. There is one area to choose from:
In this pathway, students will build basic skills in assisting to coordinate work schedules and selling products, preparing maintenance supplies and carts, cleaning floors, and scheduling staff trainings. There are six areas to choose from:
Below are some examples of careers wages in each pathway. Visit the Occupational Employer Statistics page to find average wages for a specific occupation not listed.
Baker: Average $29,660
Concierge: Average $32,070
Interpreters and Translators: Average $50,750
Travel Agents: Average $37,350
Lodging Managers: Average $54,470
Meeting; Convention; and Event Planners: Average $46,160
The Department of Workforce Development recommends taking the following courses:
Classroom instruction maybe offered by qualified instructors within the school district, at another school district, a Wisconsin Technical College, a University, through virtual/online learning, and/or by the employer.
This list is not exhaustive but gives an idea of the types of classes a student needs to take for success in this field. Regional Coordinators can help with finding courses that are best for the chosen pathway and will inform students on the related instruction for each pathway. DWD also recommends outside activities/clubs for an enhanced experience such as:
Get started by talking to a school counselor, Youth Apprenticeship Local Coordinator, or Regional Coordinator about how to apply and obtain career materials (plans of study). Contact DWD Youth Apprenticeship Staff for general or statewide program information.
Hospitality, Lodging, & Tourism Occupational Pathway