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13.2 Serving People with Refugee/Humanitarian Parolee/Asylee Status | 13.2.2 Service Delivery

13.2.2 Service Delivery

Effective date: TBD

Individuals with refugee, asylee, or humanitarian parolee status must be allowed to apply using the local WDB's standard eligibility process. See WIOA Title I Application Guidance. Local WDBs and/or their service providers must take reasonable steps to provide translation services and implement other practices to ensure meaningful equal opportunity access to programs.1

Once an individual is determined eligible for a WIOA Title I program, there is no restriction on the frequency or types of services that can be provided.2 As is the case with serving any program participant, the local WDB and its service provider(s) must follow all state and local policies, including any limitations addressed in them.

Many refugees who have been relocated by a resettlement agency to a permanent or semi-permanent residence may have been placed in employment unrelated to their past employment history, educational achievement, and/or their desired industry or occupation. In evaluating the training criteria outlined in 8.5.1, career planners may consider the individual's likelihood to retain their current employment as compared to their previous occupation, as well as their knowledge, skills, and abilities. DWD-DET also requires career planners to consider the wages the individual earned prior to relocation to the United States, converted to U.S. dollars, to determine whether they are likely to obtain employment leading to wages comparable to or higher than wages from previous employment. Training services, and other licensing/certification assistance, may be appropriate for these individuals even if they are currently employed in an occupation leading to economic self-sufficiency.

Supportive services should be provided consistent with section 8.6 of this manual. Career planners must make reasonable efforts to coordinate these services with other relevant entities to ensure that supportive services are not available through other means3 and that services are not duplicated. DWD-DET strongly encourages local WDBs to review their local supportive policies to determine whether, and if so, how, they should be adapted to better address participants facing the unique circumstances outlined in this policy.