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12.2 Requirements | 12.2.2 Verbal Verification

12.2.2 Verbal Verification

Effective date: September 1, 2020

Revised date: October 1, 2020

Career planners may document certain data elements through verbal contact with the same resources that could provide written statements. In documenting verbal contact, the following information must be included:

  1. Date of contact;
  2. Agency contacted, including address and phone number;
  3. Person contacted;
  4. All required information related to the data element, ensuring that the potential participant's name is noted; and
  5. Signature of person making contact (career planner).

Verbal verifications may be made in-person, via telephone, or through other means of direct contact and must be documented in the participant's file using either the Verbal Verification Form attached to this policy or other means of documentation developed locally, that satisfy the requirements above.