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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals



Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation


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WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.5 Primary Indicators of Performance

11.5.7 Credential Attainment Rate

Effective date: February 26, 2019

Definition: The percentage of participants who obtain a recognized postsecondary credential during participation or within one year after exit from the program. Participants who receive a secondary school diploma or equivalent are successful if the participant was also employed or entered postsecondary education within one year of program exit. See the Credential Policy in this chapter for more information on the WIOA Performance Accountability System credential.

Figure 2. Methods for becoming successful in the Credential Attainment Rate

Image shows the formula for calculating the credential attainment 
	rate for participants who obtain a postsecondary credential. The number of participants who obtain a recognized 
	postsecondary credential during participation or within one year after exit from the program is divided by the 
	number of participants in a postsecondary education or training program who exit during the report period.
Image shows the formula for calculating the credential attainment 
	rate for participants who obtain a secondary credential and enroll in postsecondary education program within one 
	year after exit is divided by the number of participants in secondary education or training program who exit during 
	the report period.
Image shows the formula for calculating the credential attainment 
	rate for participants who continue to postsecondary education. The number of participants who obtain a 
	secondary credential and are employed within 1 year after exit is divided by the number of participants in secondary 
	education or a training program who exit during the report period.

Participants Included in the Denominator:

Co-enrollment Impact on the Credential Attainment Rate

Applies to the WIOA Adult, Dislocated Worker, and National Dislocated Worker Grant programs:

Any credential reported during the period of participation and within 365 days of the participant's exit date applies to each program in which the participant is participating. All credentials that meet the criteria in Training and Employment Guidance Letter 10-16 Change 1 (TEGL 10-16 Change 1) must be entered into ASSET.

Participants in the WIOA Adult, Dislocated Worker, and National Dislocated Worker Grant programs are included in the Credential Attainment Rate if the participant received training/education using any amount of funding from:

Adult, Dislocated Worker, and National Dislocated Worker Grant program participants who do not receive funded training from any of the programs in the above list do not qualify for the Credential Attainment Rate denominator.

Participants who receive non-WIOA funded training/education must enter the comparable training service into ASSET with the fund source "Other" to provide the most complete picture of the workforce/education services the participant received.

Applies to the WIOA Youth Program:

All participants in the Youth Program with education/training are included in the Credential Attainment Rate regardless of the education/training service's fund source.

All training/education services must be entered into ASSET regardless of fund source.

Applies to all Programs:

Participants with the following "Other Reasons for Exit" (Exclusions) are not included in the Credential Attainment Rate indicator:

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