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Table of Contents

Chapter 1) Administration and Governance

• 1.1 Governor's Council on Workforce Investment (CWI)
• 1.2 Oversight and Monitoring
  • 1.2.1 Overview
  • 1.2.2 Types of Recipients and Oversight Responsibility
  • 1.2.3 DWD-DET Coordinated Monitoring
• 1.3 Workforce Development Area (WDA) Designations and Agreements
• 1.4 Local Workforce Development Boards (Local WDBs)
  • 1.4.1 Summary
  • 1.4.2 Role of the Chief Elected Official (CEO)
  • 1.4.3 Functions of the Local WDB
  • 1.4.4 Limitations of Local WDBs
  • 1.4.5 Local WDB Staff
  • 1.4.6 Standing Committees
  • 1.4.7 Sunshine Provision
  • 1.4.8 Local WDB Membership and Criteria
  • 1.4.9 Chairperson
  • 1.4.10 Biennial WDB Recertification
  • 1.4.11 Changes to Local WDB Membership During the Certification Period
  • 1.4.12 Conflict of Interest
  • 1.4.13 Summary of Responsibilities
• 1.5 WIOA Local Plans

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

• 3.1 WIOA Allocation Process
• 3.2 Modification of Grants
• 3.3 Transfer of Funds
• 3.4 Termination of Grants
• 3.5 Grant Closeout
• 3.6 Program Waitlists

Chapter 4) Fiscal Management

• 4.1 Access, Retention and Custodial Requirement for Records
• 4.2 Standards for Financial Management System
• 4.3 Reporting Requirements
• 4.4 Cash Management and Invoicing Standards
• 4.5 Cost Categories and Allowable Activities
• 4.6 Program Income
• 4.7 Sub grantee Monitoring
• 4.8 Procurement Standards
• 4.9 Property Management Standards
• 4.10 Audit and Audit Resolutions
• 4.11 Debt and Debt Collection
• 4.12 General Principles Affecting Allow ability of Costs
• 4.13 Allocation of Joint Costs
• 4.14 Cost Allocation or Indirect Cost Rates
• 4.15 Leverage Funds
• 4.16 35% Training Expenditure Goal For Program Year Formula Allocations
• 4.17 Expenditure Requirements for the Youth Program
  • 4.17.1 Expenditure Requirement for Out-of-School Youth
  • 4.17.2 Expenditure Requirement for Youth Work Experience
  • 4.17.3 Reporting Requirements

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals

Chapter 7) Individual Training Accounts and Eligible Training Programs



Chapter 8) Adult and Dislocated Worker Programs

• 8.1 Introduction and Overview
• 8.2 Eligibility
  • 8.2.1 Adult Program
  • 8.2.2 Dislocated Worker Program
• 8.3 Program Design
  • 8.3.1 Order of Services
  • 8.3.2 Priority of Service
  • 8.3.3 Assessments
  • 8.3.4 Economic Self-Sufficiency
  • 8.3.5 Non-traditional Occupations
• 8.4 Career Services
• 8.5 Training Services
  • 8.5.1 Eligibility
  • 8.5.2 Credentials
  • 8.5.3 Informed Choice
  • 8.5.4 Coordination of Funds
  • 8.5.5 Recovery of Costs
  • 8.5.6 Expenditure Requirement
  • 8.5.7 Career Pathways
  • 8.5.8 Accelerated Licensure for Vets
  • 8.5.9 Training vs. Individualized Career Service
  • 8.5.10 Methods of Funding Training
  • 8.5.11 Types of Training
• 8.6 Supportive Services
  • 8.6.1 Overview
  • 8.6.2 Categories
  • 8.6.3 Providing Supportive Services
  • 8.6.4 Documentation Requirements
  • 8.6.5 Needs-Related Payments
  • 8.6.6 Local WDB Policy Requirements
• 8.7 Program Exit
• 8.8 Follow-up Services
• 8.9 National Dislocated Worker Grants

Chapter 9) Rapid Response

Chapter 10) Youth Program

• 10.1 Introduction and Overview
• 10.2 Program Design
  • 10.2.1 Case Management
  • 10.2.2 Information and Referral
  • 10.2.3 Objective Assessment
  • 10.2.4 Individual Service Strategy
  • 10.2.5 WIOA Youth Program Expenditure Requirements
• 10.3 Eligibility
  • 10.3.1 Overview
  • 10.3.2 In-School Youth (ISY) Criteria
  • 10.3.3 Out-of-School Youth (OSY) Criteria
  • 10.3.4 Definition of School
  • 10.3.5 Attending versus Not Attending
  • 10.3.6 Guidance on Eligibility Barriers
  • 10.3.7 Multiple Eligibility Barriers
• 10.4 Enrollment Process
  • 10.4.1 Overview
  • 10.4.2 Enrolling 18 to 24 Year Olds
• 10.5 Program Elements
  • 10.5.1 Overview
  • 10.5.2 Options for Administering Program Elements
  • 10.5.3 Descriptions of the 14 Youth Program Elements<
• 10.6 Incentive Payments
  • 10.6.1 Overview
  • 10.6.2 Local Policy/Procedure Requirements
  • 10.6.3 Activities that Local WDBs Cannot Incentivize
  • 10.6.4 Documentation Requirements
• 10.7 Program Exit
• 10.8 Prohibitions

Chapter 11) Performance Accountability and Reporting

• 11.1 Overview
• 11.2 References
• 11.3 Performance Advisory Committee
• 11.4 Common Exit
• 11.5 Primary Indicators of Performance
  • 11.5.1 Primary Indicators of Performance - Overview
  • 11.5.2 Unsubsidized Employment during the 2nd Quarter after Exit (Adult and Dislocated Worker Programs)
  • 11.5.3 Unsubsidized Employment or Education during the 2nd Quarter after Exit (Youth)
  • 11.5.4 Unsubsidized Employment during the 4th Quarter after Exit (Adult and Dislocated Worker Programs)
  • 11.5.5 Unsubsidized Employment or Education during the 4th Quarter after Exit (Youth)
  • 11.5.6 Median Earnings
  • 11.5.7 Credential Attainment Rate
  • 11.5.8 Measurable Skill Gain
  • 11.5.9 Effectiveness in Serving Employers
  • 11.5.10 Additional Indicators of Performance
• 11.6 Exclusions from Performance Indicators
• 11.7 Cohort Timeframes
• 11.8 Incentives, Sanctions and Administrative Actions
• 11.9 Determining Successful State Performance
• 11.10 Determining Successful Local Area Performance
• 11.11 Determining and Addressing At-Risk Performance
• 11.12 Setting Adjusted Levels of Performance
• 11.13 Barriers to Employment
• 11.14 Management Information Systems (Title I)
• 11.15 Title I Services
• 11.16 Credential Policy
• 11.17 Measurable Skill Gain Policy
• 11.18 Pay for Performance
• 11.19 Evaluations
• 11.20 Regional Performance
• 11.21 Supplemental Data Collection Policy
• 11.22 Incumbent Worker Training Performance Reporting Policy
• Summary of Responses and Comments

Chapter 12) File Documentation



Appendices

• Guide to WIOA Title I-B Eligibility Determination and Documentation
• Guide to WIOA Title I-B Participant Case File Documentation for Adults and Dislocated Workers
• Guide to WIOA Title I-B Participant Case File Documentation for Youth
• Allowable Program Milestones WIOA Youth Program Incentive Payments
• Basic Skills Deficient (Adult Program) Guidance
• Dependent Family Member Guidance
• Income Guidance
• Incumbent Worker Recommended Talking Points Guidance
• Low-Income Guidance
• Selective Service Guidance
• Summary of Workforce Development Board (WDB) Membership Requirements
• Supplemental Data Collection Recommended and Proven Practices
• Supportive Services - Examples and Resource Guide
• "Unlikely to Return to a Previous Industry or Occupation" Guidance

Resources

• Previous Policy (August 7, 2017 - February 25, 2019)

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WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.5 Primary Indicators of Performance

11.5.7 Credential Attainment Rate

Effective date: February 26, 2019

Definition: The percentage of participants who obtain a recognized postsecondary credential during participation or within one year after exit from the program. Participants who receive a secondary school diploma or equivalent are successful if the participant was also employed or entered postsecondary education within one year of program exit. See the Credential Policy in this chapter for more information on the WIOA Performance Accountability System credential.

Figure 2. Methods for becoming successful in the Credential Attainment Rate

Participants Included in the Denominator:

• Adult and Dislocated Worker Program participants who received a training service other than On-the-Job Training or Customized Training.
• Adult and Dislocated Worker Program participants who received On-the-Job Training or Customized Training and another form of training.
• Youth Program participants who meet any of the following:
  • Enrolled in "Occupational Skills Training" during participation;
  • In secondary education at program entry or during participation;
  • In postsecondary education at program entry or during participation;
  • Dual-enrolled in Job Corps;
  • Dual-enrolled in YouthBuild participation; or
  • Dual-enrolled in Adult Basic Education funded by Title II.

Co-enrollment Impact on the Credential Attainment Rate

Applies to the WIOA Adult, Dislocated Worker, and National Dislocated Worker Grant programs:

Any credential reported during the period of participation and within 365 days of the participant's exit date applies to each program in which the participant is participating. All credentials that meet the criteria in Training and Employment Guidance Letter 10-16 Change 1 (TEGL 10-16 Change 1) must be entered into ASSET.

Participants in the WIOA Adult, Dislocated Worker, and National Dislocated Worker Grant programs are included in the Credential Attainment Rate if the participant received training/education using any amount of funding from:

• WIOA Title I Adult;
• WIOA Title I Dislocated Worker;
• WIOA Title I Youth;
• National Dislocated Worker Grant; or
• Trade Adjustment Assistance.

Adult, Dislocated Worker, and National Dislocated Worker Grant program participants who do not receive funded training from any of the programs in the above list do not qualify for the Credential Attainment Rate denominator.

Participants who receive non-WIOA funded training/education must enter the comparable training service into ASSET with the fund source "Other" to provide the most complete picture of the workforce/education services the participant received.

Applies to the WIOA Youth Program:

All participants in the Youth Program with education/training are included in the Credential Attainment Rate regardless of the education/training service's fund source.

All training/education services must be entered into ASSET regardless of fund source.

Applies to all Programs:

Participants with the following "Other Reasons for Exit" (Exclusions) are not included in the Credential Attainment Rate indicator:

• Institutionalized;
• Health/Medical;
• Deceased;
• Reserve Forces Called to Active Duty; or
• Foster Care. (Youth Program only)