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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals



Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation



WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 11) Performance Accountability and Reporting

11.5 Primary Indicators of Performance

11.5.1 Primary Indicators of Performance Overview

Effective date: August 7, 2017

Section 116 of WIOA requires each core program to be assessed on the primary indicators of performance, seen below. These are sometimes referred to as "performance measures." Data from various sources are used to determine performance metrics, which indicate how well an area or program performed on a specific indicator. Section 11.9 and Section 11.10 explain how state and local performance is calculated. The Primary Indicators of Performance are:

The Federal Departments have used the transition authority in Sec. 503 to designate certain measures as "baseline" to ensure an orderly transition into WIOA. Baseline indicators are identified in the state's negotiation guidance.

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