Effective date: January 1, 2019
Career planners must work with each participant to develop an individual service strategy (ISS) that identifies:
The participant's education and employment goals must identify an appropriate career pathway for the participant,2 and the overall ISS must be a plan for successful achievement of one or more of the WIOA performance indicators.3 All program elements provided to a youth participant must align with the goals identified in the youth's ISS.4
Note: The career planner does not need to create an ISS with a new participant if it is appropriate to use a recent ISS developed under another education or training program.7 In this context, DWD-DET defines "recent" as having been completed within the previous six months.8
Career planners must update the youth's ISS on an ongoing basis by documenting the program elements provided, the participant's progress, activities completed, benchmarks reached and any other accomplishments, regardless of who provides the program element.9 Additionally, the ISS must be updated to reflect new and/or removed program elements. Updates are captured in the "Manage Customer Notes" page in the Automated System Support for Employment and Training (ASSET).