Search &/or Print the WIOA Policy Manual

Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals



Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation



WIOA Title I-A & I-B Policy & Procedure Manual



Supportive Services - Examples and Resource Guide

Effective date: October 10, 2018

Below are some examples of information/referral and program-funded supportive services that may be helpful to program participants. Additionally, you will find helpful tips for creating local policies. This list is not exhaustive; local WDBs may offer services not listed here.

Referrals to community programs/services

Referrals to State and Federal public assistance programs

Transportation Assistance

Child care and dependent care assistance

Emergency assistance

Educational testing assistance

Reasonable accommodations

Services provided by legal aid organizations

Legal aid services can include help with:

Uniforms, work attire, and work-related equipment/tools

Books, fees, and school supplies

Payments/fees for employment- and training-related applications, tests, certifications, and licenses




Legal Aid

Legal aid is free or low cost legal representation for low-income people needing civil legal assistance.

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