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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals

Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation

WIOA Title I-A & I-B Policy & Procedure Manual
Ch. 8) Adult and Dislocated Worker Programs

8.6 Supportive Services

8.6.1 Overview

Effective date: October 10, 2018

Supportive services are one of the three types of services that the Adult and Dislocated Worker Programs offer. They provide participants with the resources they need to overcome barriers to successful participation in the other two service types – career and training services.1 Supportive services are an essential part of the individual's employment plan.2

Each local WDB decides which supportive services its Title I-B Adult and Dislocated Worker Programs service providers will offer and how they will deliver the services.3

Employment Plan

An employment plan identifies a participant's employment goals, appropriate achievement objectives (i.e., action steps) and combination of services that will help the individual achieve his/her employment goals. (WIOA sec. 134(c)(2)(A)(xii)(II); 20 CFR § 680.170)

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