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8.4 Career Services | 8.4.1 Overview



8.4.1 Overview

Effective Date: January 15, 2022

The guidance contained in this chapter pertains to career services being provided with WIOA Title I funds. Career services are one of the three types of services offered by the Adult Program and Dislocated Worker Program. The purpose of career services is to support and empower customers in making informed decisions based on economic demand and in achieving their employment and education goals.1

Career services must be provided through the one-stop delivery system.2 As outlined in sections 2.6 and 2.7, Memoranda of Understanding (MOUs) for each one-stop delivery system identify which one-stop partner(s) provide the various career services.3 Career services may be provided by any partner program.4 A local Workforce Development Board (WDB) may directly provide career services only with the written agreement of the local chief elected official and the governor.5

There are two categories of career services outlined in this section: basic career services and individualized career services.6 Basic services are those made available to each individual who accesses a one-stop center, while individualized career services are those that are tailored to each participant to meet his or her needs.7

There is no requirement to provide basic career services before providing individualized career services, except as described in section 8.3.1.8 Some individuals may only need basic career services while others may require individualized career services to obtain or retain employment.9