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Table of Contents

Chapter 2) The One-Stop (Job Center) Delivery System

Chapter 3) Program Funding and Grants Management

Chapter 4) Fiscal Management

Chapter 5) Non-Discrimination/Equal Opportunity and Affirmative Action

Chapter 6) Complaints, Grievances, and Appeals



Chapter 8) Adult and Dislocated Worker Programs

Chapter 9) Rapid Response

Chapter 12) File Documentation



WIOA Title I-A & I-B Policy & Procedure Manual



WIOA Title I Application Process Guidance

Effective date: September 23, 2019

Equal opportunity data must be collected for all individuals who indicate an interest in being considered for WIOA Title I services;1 therefore, DWD-DET requires local WDBs and their service providers to do the following:2

Note: To allow service providers to create an ASSET record and add services without gathering all of the participant data needed to complete the Program tab, DWD-DET has added a "Reportable Individual Only" checkbox to the Program tab in ASSET. When that box is checked, career planners are able to open services that do not cause participation, including Eligibility Determination, without filling out the entire Program tab.

DWD-DET recommends that local WDBs and their service providers refer any applicants who are not eligible for a WIOA Title I program to other program(s) that might meet their needs.

Local WDBs and their service providers must request social security numbers (SSNs) from Title I participants.5 Accordingly, DWD-DET requires that all Title I application forms request an SSN. When an SSN is requested, applicants must be informed, in writing, of the requestor's authority and purpose for requesting the SSN.6

DWD-DET recommends the following language be included on all Title I application forms:

  1. The Code of Federal Regulations, Title 20, Section 677.175 authorizes this program to request your social security number (SSN). We use your SSN to collect employment and educational outcome information for federal reporting. Your SSN will be used only for this purpose. The state and federal governments use outcome information to evaluate how to best help future program participants.
  2. It is your right to choose not to provide your SSN. If you do not provide your SSN, it will not have any effect on the services you are eligible to receive. Because the program will not be able to use your SSN to collect employment and educational outcome information for federal reporting, you agree to tell staff who contact you after you exit the program:
    • if you are employed,
    • how much you are earning,
    • if you are enrolled in an educational program, and
    • if you have earned any credentials.

Note: Individuals cannot be denied services for choosing not to provide their SSN.7


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