WIOA Title I-A & I-B Policy & Procedure Manual
Ch.2) The One-Stop (Job Center) Delivery System



2.6.3 Shared Delivery Costs / Additional Costs

Effective date: August 1, 2020

One-stop partners must share in additional costs, which must include applicable career services, and may include shared operating costs and shared services that are necessary for the general operation of the one-stop center.1 The costs of shared career services may include initial intake, assessment of needs, appraisal of basic skills, identification of appropriate services to meet such needs, referrals to other one-stop partners, and business services, including the personnel expenses associated with delivering these services.

The cost of the competitive procurement for a one-stop operator, and the subsequent contract issued to a one-stop operator in each Job Center or one-stop delivery system, may be negotiated as a shared delivery cost with one-stop partners assuming one-stop partners come to consensus on the shared cost and cost-allocation methodology.

Resource room costs may be included in local negotiations as shared delivery costs. This includes the cost of integrated career service provision as well as personnel costs related to shared career services and/or reception services which may or may not be included in a one-stop operator contract. For staff who split their time between resource room/reception functions and other functions, reasonable measures should be used to split their staffing costs between the functions they perform.

Partners must negotiate the extent of sharing delivery/additional costs. In-kind contributions are allowable; however, partners must agree that the in-kind contribution is required in the Job Center and is an acceptable form of cost contribution among the partners.



  • 1 TEGL 17-16, p. 4
  • 2 These costs are identified as infrastructure costs and must be shared.