Last updated on 10/19/2020 at 4:00 pm
You will not be able to file weekly claims for PUA until your eligibility has been determined. If you qualify, your determination will provide further directions on how to file your weekly claims. If you are eligible for weeks that have already passed, you will be able to file for those at that time as well.
There is no need to call at this time. Your application will be processed as quickly as possible. Your patience is appreciated.
For help using online services, or if you are unable to go online, call the PUA Hotline at (608) 318-7100. The hotline is available from 7:30 AM to 4:30 PM, Monday through Friday. This hotline is to help you complete your PUA application and provide general information related to the PUA program only. If you are calling for any reason other than PUA, your question will not be answered; call the Claimant Assistance Line instead.
PUA is a new temporary federal program that provides up to 39 weeks of unemployment benefits to individuals who are not eligible for regular Unemployment Insurance (UI) such as:
To be eligible for PUA, your reason for no longer working must fall within one of the COVID-19 Scenarios.
Other PUA Publications:
Did You Know? All unemployment benefits are taxable. PUA benefits are considered income for federal and state tax purposes. You may have federal (10%) and/or state (5%) taxes withheld from your PUA payments. Withhold federal and state taxes from your weekly benefit NOW, so you don't have to pay them later. You can opt to have taxes withheld at https://my.unemployment.wisconsin.gov.
Your 1099-G tax form will be available online at https://my.unemployment.wisconsin.gov by mid-January.
After you receive an initial determination that you are eligible for PUA benefits, you must file a weekly claim.
If you have filed a weekly claim, your weekly claim might be held due to an eligibility issue. This could include checking whether enough time has elapsed and/or you earned enough money after a past denial to again allow payment, or an issue for a specific week claimed, such as if you worked too many hours or earned too much money to be eligible for benefits. Your PUA dashboard should describe the issue that is holding your claim.
At each quarter change (January, April, July, and October), the U.S. Department of Labor requires states to check whether a claimant receiving benefits from a special program (such as PUA) has now worked and earned enough wages to set up a claim under regular UI in Wisconsin or in another state. This check requires a manual review by staff.
You will be notified via USPS and in your claims portal when your application has been processed. If you qualify, your determination will provide further directions on how to file your weekly claims. If you are eligible for weeks that have already passed, you will be able to file for those at that time as well.
No, this benefit is only considered when an individual is determined to be ineligible for regular Unemployment Insurance.
No, you should not apply for this benefit if you have a pending application for regular Unemployment Insurance (UI) benefits.
If you have applied for and did not qualify or were denied regular UI benefits and are out of work due to COVID-19 then you should apply for PUA. If you are receiving regular UI benefits, you may not apply and will not be eligible for this benefit.
If you have worked for an employer in the past 18 months who pays into UI, apply for regular unemployment. Otherwise, if you do not qualify for regular UI and are unable to work due to COVID-19, file for PUA.
Yes. As with any unemployment claim, you are required to provide accurate information or face penalties including denial of benefits and repayment of benefits.
No, if you have the ability to telework and be paid the same as you have customarily worked prior to the COVID-19 pandemic, then you are not eligible for PUA.
No, if you are on paid leave you are considered employed.
Yes, you will need to file weekly claims to receive weekly payments. Once you are notified of eligibility for PUA you will be provided instructions on how to file your weekly claims. The weekly claims cannot be filed until you have been determined eligible.
If you are receiving PUA and become eligible for a new regular unemployment insurance claim, you will no longer be eligible for PUA.
More information will be provided once you have been determined to be eligible for PUA. The weekly claim cannot be filed until you have been determined eligible.
Payments will be by direct deposit or debit card. For more information see https://dwd.wisconsin.gov/uiben/faqs/directdeposit.htm or https://dwd.wisonsin.gov/uiben/faqs/debitcard.htm.
Pandemic Unemployment Assistance (PUA) Program
PO Box 7905
Madison WI 53707
Include a cover sheet; Write ATTN: PUA on the cover sheet, and include: 1) the number of pages you are faxing (excluding cover sheet), 2) your complete name and 3) social security number.
No, you would not be eligible for PUA. However, the Federal government has made other programs available to farmers through the USDA. Find more information at https://www.farmers.gov/cfap.
If you worked for an employer in the last 18 months, who pays into UI, you must apply for regular UI first to determine eligibility.
If you have not worked for an employer in the last 18 months, who pays into UI, you can apply for PUA immediately.
You must wait for a determination on your eligibility for UI benefits. If you are denied then you may apply for Pandemic Unemployment Assistance (PUA).
Yes, Unemployment Insurance does NOT have access to your filed tax forms.
When a claimant has successfully submitted their PUA applications, a large red box will be displayed across the top of their claimant portal dashboard containing the following message: "We have received your PUA application. Each application must be manually reviewed, entered into our system, and processed by a staff member. You will be notified via USPS and in your claims portal when your application has been processed."
An individual cannot receive Social Security Disability (SSDI) payments and unemployment benefits concurrently (See s. 108.04(12)(f), Wis. Stats.). If an individual is receiving SSDI, they must report this information on their initial claim and weekly claim certifications.
An individual can receive SSDI payments and Pandemic Unemployment Assistance (PUA) at the same time.
Unlike payments under the payment protection program, these grant funds paid to a self-employed individual do not need to be reported as wages in weekly PUA claims. (See separate guidance for the payment protection program.)
Divide the full amount of PPP (2.5 months of net income) by 8 and report that amount as self-employment income for the week of the loan disbursement and the following 7 weeks.
If you are the primary caregiver and must stay home to care for your child(ren) who are attending school online or cannot work from home due to the constant attention required for the online learning and are not receiving pay, you may be eligible for PUA.
If you are the primary caregiver, not receiving pay and are unable to go to work or work from home due to the amount of constant attention required by the online instruction you may be eligible for PUA for the days where your child(ren) are not attending school in person.
In this situation the schools are "open" and so another qualifying reason would have to be met to eligible for PUA.
If your hours have been reduced but your employer does not close, this is not considered a business closure due to COVID and does not meet one of the 11 COVID-qualifying reasons. As such, you would not be eligible for PUA.
If you are eligible for regular UI, you need to exhaust all regular UI payable to you before you could potentially receive PUA. This includes Regular UI, PEUC, and Extended Benefits (EB) (*programming for which has not yet been completed). You should not file for PUA until you have exhausted all regular UI payments, including EB.
No. Your PUA benefit rate is set for 52 weeks based on the tax information supplied when you initially applied for PUA.
To reopen your PUA claim, when you go into your claimant dashboard, click on the "File Pandemic Unemployment Assistance Claim" (as you did the first time you applied for PUA). You will then be asked a series of questions to ensure you are filing the correct type of application.