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Scott Walker, Governor
Reginald J. Newson, Secretary

Department of Workforce Development
Secretary's Office

201 E. Washington Avenue
P.O. Box 7946
Madison, WI 53707-7946
Telephone: (608) 266-3131
Fax: (608) 266-1784
Email: sec@dwd.wisconsin.gov

FOR IMMEDIATE RELEASE
Monday, December 22, 2014
CONTACT: DWD Communications, 608-266-2722
On the Web: http://dwd.wisconsin.gov/dwd/news.htm
On Facebook: http://www.facebook.com/WIWorkforce
On Twitter: @WIWorkforce

DWD Reminds UI Claimants to File Using Improved Online System

Seasonal filing increases in cold-weather states beginning late fall through winter, including holiday weeks

MADISON – The Department of Workforce Development (DWD) is reminding Unemployment Insurance (UI) claimants about the advantages of filing initial and weekly claims through the agency's improved online system.

Claimants who file online can avoid wait times associated with filing by telephone during the seasonal increase in filing activity that Wisconsin and other cold-weather states experience during the late fall and first half of winter, including holiday weeks.

DWD encourages claimants who file initial claims online to take advantage of several improvements that were rolled out this fall:

Those who file weekly claims online also have access to additional features, such as:

While DWD's telephone-based automated filing system will continue to operate for claimants who prefer to file initial and weekly claims by phone, DWD advises claimants that phone-based wait times are generally longer during peak volume hours, particularly during weeks with holidays. Claimants can avoid potential long waits on hold by filing online at: http://dwd.wi.gov/uiben/online/

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