1. Purpose of DVR & Roles 2. Applying for DVR 3. Eligibility & DVR Wait List (OOS) 4. Plan for Employment (IPE) 5. DVR Services 6. Fiscal/Purchasing 7. Closing a DVR Case 8. Consumer Rights & Legal Info 9. Service Providers & Projects 10. Technical & General Info 11. Site Map 12. Chronological Policy Changes
Applying for DVR
- Related Information
- Rehabilitation Act/Federal Regulations Comparison
- Frequently Asked Questions (FAQs)
DVR will process all referrals and requests for information in an equitable and timely manner.
For individuals who have a potential need for and interest in VR services, a referral for services may be made by phone, mail, online, or electronic format. The individual or the individual’s guardian (if under 18 or court-appointed) should consent to the referral being made. The DVR Referral form is available but its use is not required if the minimum referral information is provided. In order for a referral to be made, the information provided to DVR must minimally include:
- First Name
- Last Name
- Date of Birth
- Street Address
- City, State Zip Code
- County they live in and want to receive services in (two questions)
- Preferred method of contact (then that method is required
- Guardian if under 18
- How disability affects ability to work
On the date the referral is received, it should be entered into the IRIS system. DVR will respond to referrals within five (5) business days.
A referred individual will be scheduled for an individual interview or orientation meeting that should take place within 30 days of the date of referral, unless the individual requests otherwise.
At this meeting, DVR will share information on the DVR program, roles, and responsibilities in the process to assist the individual in making an informed choice on applying for services.
If, at this meeting, they are interested in applying for DVR services, the individual or the individual’s guardian, if appropriate, should answer any missing application questions and sign the application (completing the application process). If the individual is over the age of 18 and has a court-appointed guardian, documentation of guardianship is required prior to acceptance of application. Documentation should be official court guardianship documents that include the type of guardian and the areas of decision-making where the guardian has authority to act. At this time, DVR should also begin gathering information for determining eligibility and priority for services.
(*Indicates Wisconsin-Imposed Requirements.)
A consumer is considered to have applied for VR services when the consumer has met the following three criteria:
- Completed a DVR application signed by the consumer and/or parent/guardian, if appropriate, or otherwise requested services.**
- Provided the information necessary to initiate an assessment to determine eligibility and priority for services.
- Is available to complete the assessment process.
(**If the individual is over the age of 18 and has a court-appointed guardian, documentation of guardianship is required prior to acceptance of application. Documentation should be official court guardianship documents that include the type of guardian and the areas of decision-making where the guardian has authority to act.)
If at any time a referral for services is requested it should be provided. At the time an individual provides DVR with a signed document requesting VR services, they are to be placed in Applicant Status 02.
Citizenship and Residency
No duration of residence requirement shall be imposed on any consumer present in the state. Aliens with visas allowing them to work while in this country may be eligible for services. Please refer to Legal Residency/Citizenship guidance and Provision of Services to Non-Wisconsin Residents guidance.
- Online Referral/Application for DVR Services
- Referral Procedures
- Guardianship Questions & Answers
- Legal Residency/Citizenship
- Provision of Services to Non-Wisconsin Residents
- Referral for DVR Services (DVR-17445-E) [Hmong Version] [Spanish Version]
- Authorization for Release of Confidential Information (DVR-199-E) [Hmong Version] [Spanish Version]
- Records Notice (DVR-229-E)
Sec. 361.41 Processing referrals and applications.
(a) Referrals. The designated State unit must establish and implement standards for the prompt and equitable handling of referrals of individuals for vocational rehabilitation services, including referrals of individuals made through the One-Stop service delivery systems established under section 121 of the Workforce Investment Act of 1998. The standards must include timelines for making good faith efforts to inform these individuals of application requirements and to gather information necessary to initiate an assessment for determining eligibility and priority for services.
(1) Once an individual has submitted an application for vocational rehabilitation services, including applications made through common intake procedures in One-Stop centers established under section 121 of the Workforce Investment Act of 1998, an eligibility determination must be made within 60 days, unless--
(i) Exceptional and unforeseen circumstances beyond the control of the designated State unit preclude making an eligibility determination within 60 days and the designated State unit and the individual agree to a specific extension of time; or
(ii) An exploration of the individual's abilities, capabilities, and capacity to perform in work situations is carried out in accordance with Sec. 361.42(e) or, if appropriate, an extended evaluation is
carried out in accordance with Sec. 361.42(f).
(2) An individual is considered to have submitted an application when the individual or the individual's representative, as appropriate--
(i)(A) Has completed and signed an agency application form;
(B) Has completed a common intake application form in a One-Stop center requesting vocational rehabilitation services; or
(C) Has otherwise requested services from the designated State unit;
(ii) Has provided to the designated State unit information necessary to initiate an assessment to determine eligibility and priority for services; and
(iii) Is available to complete the assessment process.
(3) The designated State unit must ensure that its application forms are widely available throughout the State, particularly in the One-Stop centers established under section 121 of the Workforce Investment Act of 1998.
The State plan must assure that the State unit will not impose, as part of determining eligibility under this section, a duration of residence requirement that excludes from services any applicant who is present in the State.
Sec. 101(a)(12) Residency
The State plan shall include an assurance that the State will not impose a residence requirement that excludes from services provided under the plan any individual who is present in the State.
Activating the headings using enter from the keyboard expands the answer text underneath the question, so it can be read.
1. When I receive an application, do I need to wait until I meet with the individual before opening the case?
[Opinion of DVR Policy Analyst] - No. When we receive a signed application, it should be entered into IRIS (Integrated Rehabilitation Information System - the electronic case record used in Wisconsin) right away. We assume the applicant is available to participate in assessments unless we learn otherwise. (Reviewed: 06/2014)
2. Can DVR accept an "X" for a consumer's signature?
[Opinion of DVR Policy Analyst] - Yes, we can accept an X as the consumer's signature. There should be a case note to reflect the authentication by the DVR staff. (Reviewed: 06/2014)
3. If a person receiving VR services in another state moves to Wisconsin, do they have to start over with our program?
[Opinion of DVR Policy Analyst] - That is correct. Wisconsin DVR would need to start from scratch and do their own eligibility determination and if the person is found eligible and is activated off the waiting list, DVR would need to develop a new IPE. (Reviewed: 06/2014)
4. Is a dependent of a person with legal immigration status to work (but not a permanent resident) eligible for serv.?
The only question is whether the applicant, in this case the 19 year old dependent, can work legally in this country. The counselor would need to explore that with the person when she applied for services. They might need to call the Department of Labor office in Chicago to get the specific answer. (Reviewed: 06/2014)
5. Pregnant Women ...
[Entire Question] - The W2 agency has referred pregnant women in their final trimester because they consider them to be disabled. Can I refuse the referrals?
[Opinion of DVR Policy Analyst] - No. You need to accept the referral as you do with anyone else. If the consumer then decides to apply you would then determine eligibility and OOS.
I have a very hard time imagining a scenario where a pregnant person would be found to have an impediment to employment because of the pregnancy AND would need VR services to return to work, especially with the Family Medical Leave Act and with the impediment expected to be alleviated within a couple of months. But nonetheless, the process must be followed on a case by case basis just in case the exception to the rule emerges in a scenario we did not anticipate.
It would be appropriate to discuss with the referral source DVR's eligibility requirements. (Reviewed: 06/2014)
6. What is our policy about Alcohol or other Drug Abuse/Addiction applicants and sobriety?
[Opinion of DVR Policy Analyst] - There is none. The issue is most germane when developing an IPE individualized plan for employment. For example, is continued use a risk factor in the success of the IPE and, therefore, should planning or monitoring be set up to insure that the consumer remains safe, has a plan for Recovery or is gaining some success in maintaining long term sobriety as items to address in the IPE.
But there is no specific requirement(s) for eligibility/OOS Order of Selection or accepting an application. (Reviewed: 06/2014)