Encryption is a way to send confidential information by email with a reasonable expectation that only the sender and the recipient will be able to open it. The Department of Workforce Development uses Cisco's Registered Envelope Service (CRES) for email encryption.
The first time you receive a Registered Envelope, follow the instructions in the email to register with Cisco Registered Envelope Service (free of charge) and create a password. Use the password that you create during registration to open all Registered Envelopes that you receive from DWD.
Cisco's web page About Registered Envelopes has links to the Registered Envelope Recipient Guide for first-time users, and to Frequently Asked Questions.
If you forget your password, click the "Forgot password?" link below the login button.
If you need help registering or opening a Registered Envelope, you can reach Cisco Customer Support: