Program Details
IT User Support Technician
Mid-State Technical College
The IT User Support Technician program teaches the skills necessary to support computer users and their computers.
Students will be able to manage, configure, and troubleshoot common computer hardware and software issues, configure and troubleshoot network access, and develop customer service skills. This program will cover the fundamentals of networking, security, hardware, and troubleshooting. Students will get hands on experience with common network hardware, security tools, and common operating systems. They will also be immersed in a variety of activities including building a network from scratch, lock picking,
rebuilding a desktop computer, learning scripting techniques, and interactive labs with server and client operating systems.
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This program is offered
No Application Deadline
For more information about "career pathways" visit https://dwd.wisconsin.gov/career-pathways
IT User Support Technician can pathway into the IT Network Specialist Associate Degree or the IT Security Specialist Associate Degree
Career Services at Mid-State provides personalized career planning services that connect education and the world of work for Mid-State students and alumni.
Contact us to learn more about the many ways we can support you along your career journey, including:
One-on-one career coaching
Job search preparation
Résumé development
Cover letter writing
Interviewing strategies
Mock interviews
Job-seeking assistance
How to start your new job
LinkedIn profile creation
Career assessments
Mid-State aims to offer several approaches to tutoring to ensure that students have options that fit their learning needs including lab-based, one-one-one, group, and online. Tutoring services are no cost to currently enrolled students.
Refunds are issued per the official refund schedule available at any Student Services Information Center. Refund amounts are determined by the Wisconsin Technical College System (WTCS) Refund Policy and federal financial aid regulations. Refunds will be issued to the student unless a documented third-party sponsorship or contract exists. In such cases the refund will be returned to the sponsor or contracting party.
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Patti.Lloyd@mstc.edu
Trina.Kloehn@mstc.edu
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