Program Details
Emergency Dispatch Certificate
Moraine Park Technical College
According to the US Bureau of Labor Statistics, major work duties and responsibilities of emergency dispatchers include answering emergency and nonemergency calls to assist people in need. They use computers to document facts related to the calls, which they can receive via phone, text, social media, or other alarm systems. Emergency dispatchers determine the type of emergency and where to dispatch the appropriate resources. Dispatchers relay information to responding agencies, monitor and track the status of responding agencies, and keep documentation of received calls.
Students will examine the roles of a communications officer and the technology utilized within the call center. Students will learn about the types of calls received, including managing and directing resources through various training scenarios along with strategies and techniques to minimize stress. Courses in the Emergency Dispatch Certificate can be transferred to the Criminal Justice Associate Degree.
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This program also requires a Criminal Background Check.
A program that requires its students to demonstrate they have successfully acquired a set of skills or knowledge base prior to completing the program. Compare to a "time-based" training program that results in successful completion if the students participate in a certain number of instructional hours.
This program is offered
Program applications are accepted until a week prior to the start of each semester. There are some exceptions for programs or certificates that begin mid-semester.
Some high-demand/limited-enrollment programs reach capacity based on the number of students who complete admission. Applicants are accepted into limited-enrollment programs on a first-come, first-served basis and are admitted from program waitlists as space becomes available.
For more information about "career pathways" visit https://dwd.wisconsin.gov/career-pathways
Courses in the Emergency Dispatch Certificate can be directly transferred to the Criminal Justice Associate of Applied Science degree.
Advisory board committee members from area businesses provide guidance and direction on curriculum and program outcomes.
Moraine Park offers Employment Services and Career Services to students.
Tutoring is available online and face to face for our students.
Additional fees will include books and supplies/materials.
Please refer to Tuition & Fee Information for additional enrollment fee information:
https://catalog.morainepark.edu/admissions-registration/tuition-fee-information/
Moraine Park's Payment, Withdrawal and Refund Overview
https://catalog.morainepark.edu/admissions-registration/
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recruitment@morainepark.edu
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