Program Details

Healthcare Customer Service Representative
https://www.nwtc.edu/academics/programs/fields-of-interest/health-sciences/therapeutic-services/medi
Northeast Wisconsin Technical College
Learn to provide excellent customer service in a health care setting. You'll be instructed on how to not only meet but to exceed customer needs. All courses in this certificate may be applied toward the Medical Assistant technical diploma program.

This program is offered

Application is accepted year round.

Document 1

Transfers into Healthcare Business Professional Technical Diploma.

Students can officially withdraw from classes before 60% of the class has been completed; a Withdraw (W) grade will be posted. If a student withdraws during the refund period, a refund adjustment may be posted to their account. If students receives financial aid, veteran’s funding or agency assistance, it is their responsibility to notify the appropriate office to verify potential repayment of funds.

Program Enrollments and Completions
278
278
278 (100%)
278 (100%)
Employment Outcomes (Completions Only)
119 (43%)
$5,608
$5,236
61 (22%)
$6,218

PLEASE NOTE:

If there are fewer than eight enrollments in the training program, only the "Enrollments" number will be displayed; all other data is hidden in order to help protect the students' identities. The "Employment Outcomes" are calculated using information from Wisconsin's Unemployment Insurance Wage database. Most employers are required to report certain employment information to the State of Wisconsin, including quarterly wage information for their employees. Students whose information could not be verified in this database are excluded from these outcomes. If a "0" shows for any of these outcomes, it means that none of the students' information could be verified.

MAKING SENSE OF THE EMPLOYMENT OUTCOMES:

"Average quarterly wages" means the total wages earned in a three-month period by all students who completed the program ("completers"), divided by the total number of completers.

"Median quarterly wages" means all the completers' quarterly wages are placed in order from lowest to highest and then we identify the student's wages in the middle. This information is provided because averages can be greatly influenced by really high and low wage earners.

To estimate monthly wages, divide the quarterly wages by three.


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start@nwtc.edu

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