Program Details

IT Service Center Technician
https://www.matc.edu/course-catalog/stem/service-center-technician.html
Milwaukee Area Technical College
Start your information technology career through this certificate program that can be completed in one semester (15 weeks). An accelerated summer session (eight weeks) offers two courses required for the program. When you complete this program, you will gain important skills and prepare for several key industry certification exams. Career Pathway: After earning this certificate, the credits can be applied to completing the IT Computer Support Technician and IT Help Desk Support Specialist technical diplomas and IT Computer Support Specialist associate degree. Learn more about the program at matcitsupport.org For ABE Career Pathway students, HS/HSED/GED credential is not required Show More

One year of high school-level algebra

This program is offered

Please note only training through Workforce Solutions and in partnership Employ Milwaukee Fresh Coast Tech Up will require and additional course,ITNET-101. Upon successful completion the participants will earn 12 college credits, IT Service Center Technician Certificate and a Digital Badge: Employ Milwaukee Pre-Apprenticeship Service Desk Technician; https://www.credly.com/org/milwaukee-area-technical-college/badge/employ-milwaukee-pre-apprenticeship-service-desk-technician.
Spring and Fall 15/16-week courses Day & Evening Class Refunds Refund: Before the class begins 100% From calendar days 1 through 12 80% From calendar days 13 through 25 60% After calendar day 25 0% Summer and all other courses less than 15 weeks Day, Evening & Weekend Class Refunds Amount of refund: Before the class begins 100% Before 11% of scheduled class is completed 80% From 11% to 20% of scheduled class completed 60% After 20% of scheduled classes is completed 0%

Program Enrollments and Completions
67
67
67 (100%)
67 (100%)
Employment Outcomes (Completions Only)
27 (38%)
$9,088
$8,022
16 (23%)
$10,064

PLEASE NOTE:

If there are fewer than eight enrollments in the training program, only the "Enrollments" number will be displayed; all other data is hidden in order to help protect the students' identities. The "Employment Outcomes" are calculated using information from Wisconsin's Unemployment Insurance Wage database. Most employers are required to report certain employment information to the State of Wisconsin, including quarterly wage information for their employees. Students whose information could not be verified in this database are excluded from these outcomes. If a "0" shows for any of these outcomes, it means that none of the students' information could be verified.

MAKING SENSE OF THE EMPLOYMENT OUTCOMES:

"Average quarterly wages" means the total wages earned in a three-month period by all students who completed the program ("completers"), divided by the total number of completers.

"Median quarterly wages" means all the completers' quarterly wages are placed in order from lowest to highest and then we identify the student's wages in the middle. This information is provided because averages can be greatly influenced by really high and low wage earners.

To estimate monthly wages, divide the quarterly wages by three.


,

,

,

,


mikhailv@matc.edu

sittem@matc.edu

Not Provided

Not Provided

DISCLAIMER: Wisconsin's Department of Workforce Development (DWD) does not endorse or promote any specific training institution and/or program on this website. The content, including links, is provided directly by training institutions. DWD bears no legal responsibility for the accuracy or legality of the program-related content on this site or external sites that are linked through this page. Please notify DETETPL@dwd.wisconsin.gov about any inappropriate content.