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Frequently Asked Questions about The DWD/WI Logon Management System for accessing WC protected web sites

 

1. Does converting to DWD/WI Logon Management system entail any software implementation or upgrade on our part?

No, it does not. The State of Wisconsin, Department of Administration and the Division of Worker’s Compensation are accomplishing all programming changes on our end. All that you need to do is have your Security Administrator set up his or her DWD\Wisconsin Logon account, activate the Security Administrator account (employing the one-time use activation key contained in Insurance Letter number 444), identify your Report Users, have them set up their DWD\Wisconsin Logon accounts, have them request access to the WC protected web sites from the Security Administrator and then either grant or deny such access.

2. What is a DWD\Wisconsin Logon Account?

It is a personal Logon Account (maintained by the Department of Workforce Development) that allows you to do secure business over the Internet with DWD. You must set up such an account in order to be able to access WC protected web sites (i.e. the assessment reports, performance indicators and the pending reports).

3. What or who is a Security Administrator?

This is someone in your company who will be granting people access to your company’s WC protected web sites. The Security Administrator can also revoke access to these web sites at any time.

4. What or who is a Report User?

This is someone, either at your company or a Third Party Administrator/Claim Handling Office, who has a business need (such as claims processing) to access your company’s WC protected web sites.

5. What is an Activation Key?

For the Security Administrator it is a unique alpha-numeric string of characters that is necessary to set up and designate the Security Administrator’s account, for accessing WC protected web sites.

For a Report User it is a unique alpha-numeric string of characters generated by the Security Administrator, communicated to the Report User and then used by the latter to activate his or her access rights to the WC protected web sites for the company employing the Security Administrator.

6. Our company is a designated Claims Administrator (with the Division of Worker’s Compensation) for a self-insured employer and/or insurance carrier, and we currently have access to their claims via our own user id and password. When the switch to the DWD/WI Logon Management System occurs will we need to request access from their Security Administrator in order to see their claims again?

No, you will not need to request access. Everything that you now see with your current user id and password you will still be able to see after the switch to Active Directory.

7. Our company is NOT a designated Claims Administrator (with the Division of Worker’s Compensation) for a self-insured employer and/or insurance carrier. However, we process their claims and therefore have a business need to access their WC protected web sites. We currently access these via their user id and password. How will this work when the switch to the DWD/WI Logon Management System is accomplished?

Members of your company are viewed as Report Users of the self-insured employer and/or insurance carrier in question. As such, they will have to request access from the Security Administrator at these companies.

8. If I am the Security Administrator or Report User for more than one company, do I need to set up more than one DWD\Wisconsin Logon Account?

No, you only need to set up one WI Login Account.