Contact Information

• Website - Division of Worker's Compensation
• Email - Bureau of Claims Management

Claims Handling Performance Reports

The claims handling performance report is published quarterly for major insurers of Wisconsin Worker's Compensation claims. Select Summary Level - Claim Handling Performance Indicator Reports to view quarterly, year to date and three year performance indicator data; this site is available to the public. Select Detail Level - Claim Handling Performance Indicator Reports to view quarterly detail data for the various performance indicators; this site is secured and requires a Wisconsin User ID and password.

Please read How to Get Access to WC Secured Sites Using the DWD/WI Logon Management System  before you attempt your first login.

• Introduction to Claims Handling Performance Indicators
• Summary Level - Claims Handling Performance Indicator Reports
  (Public Information)
• How to Get Access to WC Secured Sites Using the DWD/WI Logon Management System
• Detail Level - Claims Handling Performance Indicator Reports using the DWD/WI Logon Management System  (Secured site requiring a Wisconsin User ID and password) 
  Due to the WC Division backlog in processing supplemental reports,  the Indicator 8 and 9 detail level data will not be published until further notice.
• Instructions for Downloading Report Data