Indicator 9: Surcharges and Penalties Issued
This indicator measures the number of surcharges and delay penalties issued to insurers under ss. 102.35(1) and 102.22, Wis. Stats. This is another way of measuring compliance with the submission of required reports and the obligation to make timely payments.
Insurers are required to comply with DWD 80.02 with respect to submitting required reports and are subject to both 102.22, Wis. Stats. with respect to penalties for making delayed payments and 102.35(1) with respect to penalties for the late submission of required reports.
Standard or Benchmark:
While there is no performance standard set by statute or rule the benchmark used for training purposes is to maintain a 3% or less ratio of surcharges and penalties to claims. In other words, to handle 97% of compensable claims without receipt of a penalty.
Source of Indicator Data:
The source of the data is a count of non-rescinded surcharges and penalties.
The number of surcharges and penalties assessed during the quarter is divided by the number of paid claims reported for the quarter. This establishes a ratio of surcharges and penalties to claims received during the quarter.
State of Wisconsin Averages:
What This Indicator Measures:
This indicator reflects the individual and combined performance of about 180 insurers with respect to surcharges and penalties received in a given quarter. These insurers account for over 90% of the claims submitted. The benchmark for training purposes is that 97% of compensable claims are surcharge and penalty free.
Explanatory Comments for Current Indicator:
Publication of the industry wide performance for this indicator has been temporarily suspended due to the WC Division backlog in processing supplemental reports (responses to claims correspondence).
Indicator 9: Surcharges & Penalties
Group A - Large Insurers (400 claims or more per year)
Group B - Medium Size Insurers (65-399 claims per year)
Group C - Small Size Insurers (equal to or greater than 65 claims every 3 years)
PLEASE NOTE: Quarterly summary reports are static. As such they are a snapshot of performance reflected by our database on the 14th day of every new quarter. As such, actual performance may be different due to changes to the claims for the given quarter after the reports are run.
Due to the WC Division backlog in processing supplemental reports, the Indicator 9 detail level data will not be published until further notice.