Home > Worker's Compensation > Claim Handling Performance Indicator Report > Indicator 8
  

Indicator 8: Promptness Of Claims Correspondence - 3rd Quarter - 2002
 

SMALL SIZE INSURERS ( LESS THAN 85 CLAIMS PER YEAR )

NAIC

INSURER

CORRESPONDENCE SENT

REPLIES OVERDUE

PROMPT

YEAR TO DATE

3 YEAR PERCENT

21237

CASUALTY RECIPROCAL EXCHANGE

8

0

100.00%

96.00%

98.70%

SI

MARTEN TRANSPORT LTD

4

0

100.00%

100.00%

95.10%

20109

BITUMINOUS FIRE & MARINE INS CO

2

0

100.00%

100.00%

94.40%

25151

STATE FARM GENERAL INS CO

8

0

100.00%

100.00%

93.90%

SI

CASE CORPORATION

2

1

50.00%

83.30%

92.60%

SI

STOUGHTON TRAILERS INC

1

0

100.00%

75.00%

91.70%

SI

COOPER POWER SYSTEMS INC

1

0

100.00%

100.00%

90.40%

SI

COUNTY OF SHEBOYGAN

2

0

100.00%

100.00%

90.20%

SI

COUNTY OF LA CROSSE

2

1

50.00%

85.70%

90.00%

SI

TECUMSEH PRODUCTS COMPANY

5

0

100.00%

100.00%

88.70%

SI

WISCONSIN PUBLIC SERVICE CORP

3

0

100.00%

100.00%

86.80%

14176

HASTINGS MUTUAL INS CO

12

2

83.30%

83.70%

86.70%

15393

WISCONSIN AMERICAN MUTUAL INS CO

7

1

85.70%

94.30%

86.20%

10239

SECURA SUPREME

11

0

100.00%

91.70%

84.50%

SI

LAND O LAKES INC

3

1

66.70%

68.80%

84.30%

SI

COUNTY OF DANE

4

1

75.00%

75.00%

84.20%

SI

COUNTY OF WINNEBAGO

1

0

100.00%

100.00%

84.20%

SI

BENEVOLENT CORPORATION CEDAR CAMPUS

6

0

100.00%

94.70%

83.50%

15377

WESTERN NATIONAL MUTUAL INS CO

7

2

71.40%

81.50%

82.90%

18767

CHURCH MUTUAL INSURANCE CO

2

0

100.00%

100.00%

82.90%

11371

GREAT WEST CASUALTY CO

12

2

83.30%

82.60%

82.50%

SI

KOHLS FOOD STORES INC

13

1

92.30%

89.50%

82.30%

SI

COUNTY OF ROCK

6

0

100.00%

87.50%

81.80%

14117

GRINNELL MUT REINSUR CO

5

1

80.00%

92.90%

81.80%

25615

CHARTER OAK FIRE INS CO

2

0

100.00%

100.00%

81.60%

19690

AMERICAN ECONOMY INS CO

14

2

85.70%

88.90%

81.50%

SI

COUNTY OF KENOSHA

3

0

100.00%

84.60%

81.40%

24902

SECURITY INSURANCE CO OF HARTFORD

12

1

91.70%

86.40%

80.30%

SI

KWIK TRIP INC

9

1

88.90%

81.00%

80.00%

25143

STATE FARM FIRE & CASUALTY CO

0

0

0.00%

80.00%

80.00%

25976

UTICA MUTUAL INS CO

7

1

85.70%

84.10%

79.50%

23582

HARLEYSVILLE INSURANCE CO

6

1

83.30%

88.90%

79.30%

SI

TARGET CORP

16

1

93.80%

89.10%

78.00%

26662

MILWAUKEE CASUALTY INSURANCE CO

8

0

100.00%

100.00%

77.20%

24732

GENERAL INSURANCE CO OF AMERICA

5

0

100.00%

95.20%

76.50%

40142

AMERICAN ZURICH INS CO

10

2

80.00%

76.30%

76.20%

19704

AMERICAN STATES INS CO

9

3

66.70%

83.30%

76.20%

SI

ALLEN-BRADLEY COMPANY LLC

5

0

100.00%

95.00%

76.10%

SI

KIMBERLY-CLARK CORPORATION

5

0

100.00%

100.00%

75.80%

13439

PARTNERS MUTUAL INS CO

10

3

70.00%

70.40%

75.70%

14265

INDIANA LUMBERMENS MUTUAL INS CO

9

4

55.60%

72.00%

75.60%

25658

TRAVELERS INDEMNITY COMPANY THE

3

0

100.00%

91.70%

75.50%

33588

FIRST LIBERTY INS CORP THE

5

1

80.00%

77.80%

75.20%

45934

AMERICAN COMPENSATION

8

2

75.00%

72.70%

75.00%

37273

FIREMANS FUND INS CO OF WI

16

8

50.00%

69.70%

74.60%

24228

PEKIN INSURANCE CO

7

0

100.00%

96.00%

74.10%

10804

CONTINENTAL WESTERN INS CO

12

3

75.00%

87.50%

73.40%

25135

STATE AUTOMOBILE MUTUAL INSURANCE C

10

6

40.00%

41.20%

73.00%

20508

VALLEY FORGE INS CO

10

1

90.00%

87.50%

72.50%

28665

CINCINNATI CASUALTY CO THE

3

1

66.70%

77.30%

71.70%

SI

INTERNATIONAL PAPER COMPANY

2

0

100.00%

94.70%

71.70%

24880

FIRE & CASUALTY INS CO OF CT THE

9

2

77.80%

83.30%

70.90%

SI

FORT JAMES OPERATING COMPANY

1

0

100.00%

77.80%

70.50%

SI

USF HOLLAND INC

5

3

40.00%

63.20%

70.40%

33600

L M INSURANCE CORP

5

3

40.00%

55.60%

70.00%

14516

HARLEYSVILLE LAKE STATES INS CO

3

0

100.00%

84.20%

69.80%

SI

HARNISCHFEGER CORPORATION

9

1

88.90%

84.20%

69.80%

SI

CONSOLIDATED PAPERS INC

3

2

33.30%

72.70%

69.00%

SI

FEDERAL EXPRESS CORPORATION

10

2

80.00%

85.70%

68.10%

21857

AMERICAN INSURANCE CO THE

8

6

25.00%

52.90%

68.00%

21865

ASSOCIATED INDEMNITY CORP

1

1

0.00%

66.70%

67.60%

SI

SNAP-ON INC

3

0

100.00%

64.30%

67.10%

26247

AMERICAN GUARANTEE & LIABILITY INS

7

6

14.30%

55.00%

66.70%

24740

SAFECO INS CO

4

1

75.00%

75.00%

66.70%

SI

VOLLRATH COMPANY LLC

1

0

100.00%

87.50%

66.10%

29424

HARTFORD CASUALTY INS CO

2

0

100.00%

85.70%

65.80%

SI

EMERSON ELECTRIC COMPANY

5

0

100.00%

85.70%

65.60%

10545

CASUALTY INSURANCE

2

1

50.00%

63.60%

64.90%

36919

HAWKEYE SECURITY INS CO

6

4

33.30%

44.40%

63.50%

20656

H I H INSURANCE

5

3

40.00%

44.40%

63.40%

37478

HARTFORD INSURANCE CO OF THE MIDWES

0

0

0.00%

100.00%

62.80%

SI

CITY OF KENOSHA

9

8

11.10%

13.30%

62.70%

20443

CONTINENTAL CASUALTY CO

12

4

66.70%

66.70%

62.10%

33006

AMERICAN PHYSICIANS ASSURANCE CORP

9

2

77.80%

92.30%

60.90%

10502

MERIDIAN CITIZENS MUTUAL INSURANCE

12

3

75.00%

63.30%

60.30%

SI

DAIMLERCHRYSLER CORPORATION

24

2

91.70%

75.30%

59.40%

19895

ATLANTIC MUTUAL INS CO

16

3

81.30%

66.10%

58.90%

SI

KRAFT FOODS NORTH AMERICA INC

3

0

100.00%

92.90%

58.80%

24074

OHIO CASUALTY INS CO

11

5

54.50%

70.20%

58.10%

20613

AMERICAN EMPLOYERS INS CO

4

1

75.00%

33.30%

54.90%

SI

J C PENNEY CORPORATION INC

12

4

66.70%

54.00%

54.70%

SI

DEPT OF TRANSPORTATION

14

8

42.90%

52.00%

54.50%

19801

ARGONAUT INS CO

10

5

50.00%

61.30%

54.00%

18023

STAR INSURANCE CO

6

4

33.30%

46.20%

52.90%

42650

ONEBEACON MIDWEST INS CO

11

6

45.50%

47.80%

52.60%

21113

UNITED STATES FIRE INS CO

15

8

46.70%

48.60%

47.40%

20699

ACE PROPERTY AND CASUALTY INSURANCE

12

9

25.00%

28.60%

46.90%

21105

NORTH RIVER INS CO THE

35

25

28.60%

35.50%

46.50%

SI

WISCONSIN ELECTRIC POWER COMPANY

9

6

33.30%

39.00%

46.50%

22667

ACE AMERICAN INSURANCE CO

11

7

36.40%

22.20%

46.20%

25879

FIDELITY & GUARANTY INS UNDERWRITER

19

14

26.30%

35.60%

37.60%

20621

ONEBEACON AMERICA INSURANCE CO

21

10

52.40%

47.00%

35.40%

12912

CREDIT GENERAL INS CO

10

6

40.00%

33.30%

34.10%

 

TOTALS FOR GROUP

707

229

67.60%

71.20%

67.30%

 

Updated February 06, 2012
Division of Worker's Compensation
Content Contact: Leroy Shorey